1090 Delivery Operations Jobs - Page 22

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for "Ability to establish strong client relationshipStrong analytical skillsCorporate planning & strategic planningThought leadershipAdaptable and flexibleCPA is MUST." Certifications: CPA - Certified Public Accountant Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Order to Cash - Billing Processing Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable." What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAgility for quick learning" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Marketing Operations - Operations Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Team Lead What are we looking for 10 to 15 years of experience5-7 years of experience in the ITES industry and in program management and leading teams of 30+ ResourcesExceptional leadership skills, with the ability to communicate a vision that inspires and motivates IT operations staff and aligns to the IT and business strategyKnowledge on any CMS, Website publishing, HostingFlexible working in shiftsCertifications ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: FINANCE:Responsible for monitoring and optimizing/improving the companys CCIs, costs and minimizing the impacts of revenue risks such as booked not staffed positions. Responsible for teams time tracking impact in budgets (overruns, re-estimations, change orders, allocations and risks).CLIENT:Coordination and delivery of SOWs/LOEsSet up of travel arrangements (client visits and Accenture on-site visits) Manage escalation and incidents processes (E2E)Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions)Identify business growth opportunitiesEnsure account continuity based on set metrics / SLAs / KPIs (performance)Define, implement and manage reporting structureManage team structure and allocationsRESOURCES:Manage/Lead a set of teams/accounts providing leadership, guidance and organization to the projects under his/her command. Define and evaluate direct reports business objectives (PA Process)Follow up on team members defined career path and professional growth opportunities. Define, implement and follow up on teams training program First point of escalation for resources internal conflicts / incidentsPROCESSES:Delivery Manager must be on a constant effort to make its channel more efficient and productive, this is a required trait for any Delivery Manager in the company, as they will have close contact to the teams and the clients satisfaction. Responsible completeness, quality and timeliness of all client deliveries. Implementation, continual improvement, and ensure utilization of teams SOPs. Provide AM team with proper sales support (technical approach and samples/case studies). Support to E2E recruiting and staffing processes (hiring manager) Qualification Any Graduation

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.The areas where this team s expertise lies is in posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. The Financial Consolidation & Close Operations team is responsible for general ledger processes including year-end closing, journalizing, etc. A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements.They help create & maintain ledgers, currencies, budgets, & journal entries, deliver solutions including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry & reporting, dynamic allocations & the management of commitments & expenditures, run interface reports & perform close books of accounts. The team reviews P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. They also work on posting journal entries, preparing balance sheet reconciliations, investigating and reporting open items, reviewing entries and reconciliations, supporting month-end closing, preparing various reports as required, and supporting audits. What are we looking for Order to Cash Processing Ability to perform under pressure In this role, you need to analyze and solve moderately complex problems You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change Your primary upward interactions are with your direct supervisor You may interact with peers and/or management levels at a client and/or within Accenture You will be provided with guidance when determining methods and procedures on new assignments The decisions that are made by you will often impact your team You would be an individual contributor and/or oversee a small work effort and/or team.Journal Entry Processing Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Account Management, Customer Success Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Customer Success Manager (CSM) develops and manages the strategic relationship with our customers to promote a strong and trusted partnership. A successful CSM ensures our customers are receiving value services, mitigates churn, and ultimately helps to grow the account. As an advocate for the customer, this key resource works with internal teams to ensure timely action and communication both proactively and reactively when issues arise. As part of this role, the CSM interacts with all levels of the organization including sales, service delivery/operations, finance and executive management to ensure the highest level of customer satisfaction and retention. The CSM must possess excellent written and verbal communication skills and must be able to manage multiple priorities and customers in a fast-paced environment. This person must have demonstrated ability to act as a self-starter and can execute objectives and problem solve without day-to-day supervision. A key attribute for the CSM is possessing the ability to bring local and remote teams together to work on and resolve issues that arise to mitigate customer impact. This individual will have specific visibility into internal process management such as Incident, Change and Problem Management within their assigned accounts. They also should look to drive additional account growth by uncovering opportunities to engage Sales, facilitating account growth. In addition, this role requires the ability to synthesize data including, incident, status and project information, and to effectively present that information back to the customer in presentations, graphical and dashboard formats.Must Have- Customer Success, Service Management, Public Cloud, SAP Additional Information:- The candidate should have a minimum of 6 to 8 years of experience in Account Customer Success & Management.- Strong written, verbal and communication skills, Excellent interpersonal and relationship building skills- A 15 years full-time education is required. Qualification 15 years full time education

Responsibilities: Maintain vehicle cleanliness & safety standards Ensure on-time deliveries within time Ensure the materials is delivered with acknowledgement Collection of cheque Bank related work Office standard works Maintenance of Delivery Challan Free meal

Looking for Young Graduates with 3-4 yrs exp into logistics/courier for Branch Manager role in Surat, Pandesara location. CTC Offered- up to 5 lacs Interested candidates can share there CV at arjun.seth@dtdc.com Role & responsibilities Responsible for branch in bound & out bound operations within prescribed time. Monitoring & ensuring timely arrival and departure of vehicles from the branch. Responsible for all pickup and delivery activities of the branch. Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments. Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team. Ensuring branch adherence to standard operating procedure for all Operational processes. Managing the cost budget of the branch and upkeep of branch infrastructure. Play the role of administrative supervisor to all branch personnel KPI will be along 2 primary categories Service Quality Managing the Cost Budget of the Branch Preferred candidate profile Graduate with 3-4 yrs of exp into First Mile & Last Mile Operations Should have team handling and excellent communication skills. Perks and benefits Perks and benefits Performance Link Incentive

Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation

Expected Notice Period: 15 Days Shift: (GMT+01:00) Africa/Algiers (CET) Opportunity Type: Remote Placement Type: Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: We are seeking a highly motivated and experienced Head of Support, Delivery, and Operations (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading platforms, manage the delivery and updates of our products, and control operations for both SaaS deployments and client-controlled data centers. Key Responsibilities: Leadership and Management: Direct a skilled team of four in supporting, delivering, and operating our trading software platforms. Ensure effective management and coordination in line with company goals. Training and Development: Continuously develop the team's product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: Monitor and optimize operational costs. Propose and implement cost-saving and process improvement strategies across departments. Operational Excellence: Develop, deploy, and refine operational runbooks. Conduct regular operational checks and mock drills to ensure readiness and efficiency. Strategic Planning: Actively engage in the strategic planning of enhancements to support and operational protocols to better serve client needs. Communication and Documentation: Ensure the clarity, accuracy, and timeliness of all communications and documentation sent to clients. Qualifications: Strong and proven experience in managing enterprise software software support & delivery (ideally trading platforms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) (MANDATORY) Strong background in project management, with a knack for strategic planning and problem-solving. Experience in Capital Markets Customer Service departments of at least 5 years.(MANDATORY) Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and client executives. Technical proficiency with trading platforms or similar financial services software. Experience in managing remote teams and operations. Bachelors degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. Proven English: C1/C2 Personal traits Clear understanding of business value of enterprise software Clear understanding of business value of time, delivery, costs Strong ownership of assigned responsibilities Top-notch oral, written, and interpersonal abilities. We Offer Flexible working hours and a fully remote work environment. Opportunities for professional growth and advancement. A culture that values innovation, efficiency, and collaborative problem-solving.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Number of openings: 2 Pay Band: 4 Location: Noida, India Contract Type: Fixed term contract, 1 year Closing Date: Tuesday 15 July 2025 - 23:59 Singapore Time (GMT +8) - Early applications are encouraged, as this role may close sooner if an ideal candidate is identified. Role Purpose & Accountabilities: The British Council is seeking 2 dedicated Exams Operations Executives to support the planning and delivery of UK examinations across India. This role is crucial for achieving our objectives by upholding quality and compliance standards, ensuring the highest levels of service for our customers. In this vital position, you will oversee a range of responsibilities including exam logistics, meticulous test day planning, and efficient post-test activities. You will be instrumental in the allocation of test day staff and examiners, driving operational excellence for Distribution and other examinations. Adherence to India Exams, global, and board-specific procedures and policies is paramount, alongside meeting all procedural timelines. You will be accountable for the secure and compliant storage of all essential data and materials, and will provide necessary financial data to maintain an efficient, secure, and appropriately controlled operational environment, in line with British Council financial control standards. Effective coordination of all resources, considering peak activity times and operational influences such as festivals and seasonal weather, will be key. You will manage and ensure the secure and compliant storage of all exam materials and information, meeting all established procedures and policies. Your support will extend to pre and post-exam delivery operations and logistics. You will also handle first-level communications with customers and vendors, and complete required financial tasks according to British Council Financial guidelines, providing accurate financial information when requested. Commitment to operations service level agreements and agreed turnaround times will be essential, alongside compliance with all corporate standards including DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding, and client requirements, all in line with agreed financial and non-financial targets. Benefits 21 days of annual leave per calendar year, subject to policy 14 days of public holidays per calendar year Group Mediclaim policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Role specific skills, knowledge and experience: Essential: Language Proficiency: Written and verbal proficiency in English is required, as the British Council systems and global processes operate in English. Education: A university degree in any subject or a professional qualification in a relevant field. A minimum of one year of professional experience working within an organisational setting. Desirable: Previous experience in Exams Operations or a similar administrative role. Further Information Right to work: As we cannot sponsor work passes, applicants must already have the right to live and work in India. Workplace type: 100% onsite work in Noida office Shift schedule: Working hours may be on a shift rotation between the hours of 08:00 and ending by 20:00. Weekly working rota of 5 days, this could be Monday - Friday, Tuesday - Saturday, but may include Sundays as working days occasionally. Travel around India and occasional travel abroad for meetings. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Program Manager - Rapid Delivery Operations At Mosaic Wellness, we believe speed is the new standard in delivery. Next-day is pass, and same-day is no longer enough. We're looking for a hungry, analytical, and customer-obsessed Program Manager to own and drive our end-to-end rapid delivery experience. You'll ensure we exceed customer expectations with minimal delays, solving real-world problems and innovating to make our delivery seamless and cost-effective. You'll own key delivery metrics, collaborate closely with partners, customer happiness teams, and product teams to innovate processes and technology, and build scalable solutions that delight our high-LTV customers. Key Responsibilities: Own and drive delivery operations, ensuring orders reach customers as quickly as possible with minimal delays. Analyze delivery process bottlenecks and innovate solutions to drastically reduce delivery timelines. Proactively reduce customer escalations and queries related to order delays by working closely with the customer happiness team. Collaborate with partners to ensure smooth operations and cost efficiency. Develop and track delivery performance metrics and prepare roadmaps to meet ambitious delivery speed goals. Work with product and tech teams to implement customer-first solutions that improve operational visibility and customer experience. Lead experiments and pilot projects to test new ideas and push the boundaries of rapid delivery. Required Skills: Strong analytical skills with the ability to use data and visualization tools to make informed decisions and identify improvement areas. Customer-first mindset with deep empathy for customer pain points and the drive to solve them. Excellent stakeholder management skills and the ability to collaborate effectively across internal teams and external partners. Proven ability to thrive in dynamic, fast-paced environments and deliver results under pressure. Bias for action and an ownership mentality, coupled with a determination to overcome operational challenges. Passion for innovation and problem-solving in logistics and customer experience. Qualifications & Experience: 4+ years of experience in program management, preferably in a startup or fast-paced environment. Experience in rapid delivery operations is a strong plus.

What are we looking for We are hiring Manager, Delivery and Operations with over 10+ year of experience to lead and streamline the most critical, always-on operational processes that support our product delivery. This individual will oversee a team responsible for manual data retrievals, credential validations, AI output reviews, and data source additionsfunctions essential to ensuring continuity and reliability of service. This role is designed for a mature leader with a strong grasp of operations at scale, comfort with working in live systems, and an ability to bring structure, accountability, and responsiveness to a 247 environment. The ideal candidate will not only execute and monitor but will also elevate the way processes are documented, reported, and evolved. What will you own Operational Leadership Manage a 247 operational process across data retrieval, verification, and exception handling. Lead a team of long-tenured subject matter experts; bring structure and a fresh operational lens. Maintain service continuity, reduce turnaround times, and ensure issue resolution at scale. Process Oversight & Monitoring Monitor live dashboards, task queues, and error flows to keep manual interventions within SLA. Ensure appropriate handoffs, shift coverage, and accountability across time zones. Set up escalation protocols for system-critical issues and delays. Reporting & Metrics Build and own weekly/monthly reporting frameworks for: Manual interventions Success/failure trends Recovery paths Team throughput and capacity Collaborate with analytics or platform teams to improve visibility and predictability of ops workflows. Documentation & Process Optimization Audit and refine existing SOPs; enforce documentation discipline. Identify bottlenecks or repeated patterns and surface those for product/engineering input. Help define the operational playbook for scale, not just firefighting. Cross-functional Interface Be the primary operations partner to internal stakeholders (product, tech, client delivery). Represent the teams input in sprint planning or process automation discussions where required. What Youll Bring 10-14 years of experience in data operations, process management, or high-availability back-office functions Proven track record leading shift-based or 247 teams Excellent judgment in balancing urgency with quality Operational discipline: strong documentation habits, process adherence, issue tracking Ability to lead a team with institutional knowledge and gradually elevate performance standards Good-to-Have: Exposure to automation systems, or credentialed data access platforms Experience in scaling manual operations into repeatable or semi-automated processes Comfort with reporting tools (Google Sheets, basic SQL, dashboards like Grafana or AWS QuickSight What Success Looks Like SLA adherence across retrieval, validation, and data source processes Team is fully aligned with documented SOPs and clear shift responsibilities Weekly insights shared with leadership to improve manual/automated balance Reduced firefighting and improved predictability in 247 delivery

Responsibilities: * Safely operate vehicle for last mile deliveries * Follow route plans & delivery schedules * Maintain accurate records of deliveries * Load/unload packages efficiently

Experience: 7+ Years in US IT Staffing Shift: US Shift Job Summary: We are seeking an experienced and strategic US IT Delivery Manager to lead our recruitment delivery operations from our Guntur office . The ideal candidate will have 7+ years of experience in US IT staffing, strong leadership skills, and the ability to manage a high-performance team. Key Responsibilities: Lead and manage the end-to-end delivery process for US staffing projects. Supervise and guide a team of recruiters to meet client requirements and SLAs. Coordinate with account managers and clients to ensure timely and quality delivery. Track performance metrics and drive continuous improvement. Maintain strong client relationships and ensure a high level of satisfaction. Stay up to date with US market trends and recruitment practices. Requirements: Minimum 7 years of experience in US IT staffing and team management. Proven ability to handle multiple accounts and delivery pipelines. Excellent communication and people management skills. Strong problem-solving and decision-making abilities. Willingness to work on-site from Guntur and during US hours.

Provides oversight and sets priorities for multiple teams responsible for delivering high-quality services to internal and/or external clients. Partners with various groups to define and implement process improvements and controls. Hands-on experience in managing operational risk events and associated resolution plans. Provides guidance on work and manages the performance of multiple teams, setting area priorities. Designs metrics customized to respective clients and monitors work output to ensure client satisfaction. Presents analysis and recommendations to clients pertaining to service delivery improvements. Oversees allocation of resources across multiple teams and processes. Assists clients in addressing complex service delivery questions. Partners with internal teams to monitor and implement changes in service delivery operations. Recruits, directs, motivates, and develops staff, maximizing their individual contribution and professional growth. Manages multiple teams of service delivery professionals and support staff. Responsible for the achievement of multiple team goals and objectives, talent management, and supervision of team members. To be successful in this role, we are seeking the following: bachelors degree in a business discipline or the equivalent combination of education and experience is required. 12 plus years of total work experience in core operations and 5-6 years of management experience preferred. Knowledge of service delivery operations and management is preferred

A. Supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements. This would include: 1.Understanding and analyzing client requirements- job understanding,competency mapping 2.Managing and executing client requirements- Full ownership of small to medium sized client accounts- from understanding their requirements to delivering the end product. 3.Managing the desired technical behavior of the platform pertaining to psychometric assessments 4.Working on the required content for reporting, in terms of BARS, descriptors and other relevant documentation. B. Independently handling content development for simulation-based behavioral tools and ensuring all the content is as per the market requirement. C. Tracking content availability and managing SMEs for creation of new content as and when required. D. Managing a team of associates to ensure that all deliveries are met in time and are as per quality standards. This includes 1.Ensuring the client requirements are properly understood by the team and are delivered as per expectations 2.Liaising with other teams (sales / consulting / delivery / operations / tech) in order to ensure client needs are met 3.Managing team output 4.Mentoring and training team members Qualifications A. Post Graduate in Psychology (preferably I/O Psychology, Applied Psychology, Organization Behavior). Masters in human resources/OD/OB B. Hands-on with data analysis and use of tools like MS Excel and SPSS. C. Passion for psychological research and ability to use the learnings in new projects. D. Ability to take initiatives. E. Very high attention to detail and quality focus. F. Strong analytical skills, with proven ability to share insights that drive results and customer value. G. Extremely comfortable in fast-paced, high-growth startup environment. H. Creative and analytical thinker; fast learner

Responsibilities: * Oversee site planning & execution * Ensure on-time delivery & quality control * Coordinate with vendors & handle issues * Monitor sites, supervise workers & manage processes * Manage purchase orders & deliveries

Earn 40000/- salary for delivering parcels in yelahanka, Required: Two wheeler Andriod phone Adhar Card Pan Card Police Verification certificate if not minimum deposit DL For more details please Call: 9731392952

Contact : 9353053613 Job Description: What youll do . 2. Supervise the Sorters who receive the shipments. 3. Planning as per available resources and allocating shipment for bike and van deliveries. 4. Ensure all team members are trained and are aware of operational standards. 5. Sorting shipment as per defined routes. 6. Create the Runsheet/Pickup sheet and assign daily work to WMs. 7. Prepare Reports; Check and revert on mails. 8. Execute ERP Transaction. 9. Prepare and share Day End reports. 10. Collection of cash, accounting and reconciliation with ERP. 11. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. 12. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. 13. Adhering & supporting the organization into seamless adoption of new policies & process. 14. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery. 15. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan. 16. Provide support to the Wish Masters enroute and take necessary actions. 17. Ensure unexplained Zero stock variance at the hubs on a daily basis. 18. Achievement of Key Performance Indicators of TL as per companys goal

Responsibilities: * Ensure the Delivery of goods safely and on time delivery * Punctuality in Delivery. * Ensuring the correct items are picked up and delivered to the right customer or location Performance bonus Annual bonus

We are looking for reliable and responsible Delivery Executives to deliver medical supplies to corporate hospitals and reputed laboratories . Work Timing: 10:00 AM to 6:00 PM Ensure timely and safe delivery of medical items Handle products with care and follow delivery protocols Maintain good communication with clients at delivery points Keep delivery records and receipts properly Desired Candidate Profile: Minimum qualification: 10th Pass / Intermediate Must have a valid two-wheeler driving license Should be polite, punctual, and well-mannered Ability to read and speak basic English, Telugu, and Urdu Prior experience in delivery (e.g., Swiggy, Zomato, Big Basket, Rapido ) is preferred Should reside within 10 KM of our office location

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Roles and Responsibilities: oThe following skills are required to perform this role- Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines. Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:Analytical skills to identify issues, assess situations, and find practical solutions.Ability to think critically and make informed decisions under pressure. Performance Management:Skill in setting performance goals and monitoring team members progress. Capacity to provide constructive feedback and coach team members for improvement. Ability to conduct performance evaluations and implement performance improvement plans. Technical / Domain ProficiencyStrong understanding of the relevant business process and industry-specific tools. Proficiency in using software and systems necessary for team operations. Ability to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:Capability to manage conflicts within the team and mediate disputes. Skill in maintaining professionalism and promoting harmony in challenging situations. Adaptability and Flexibility:Openness to change and ability to adapt to evolving business requirements. Flexibility to manage unexpected challenges and adjust plans accordingly. Client and Stakeholder Management:Strong interpersonal skills to interact with clients and stakeholders. Ability to understand client expectations and manage relationships effectively. Attention to Detail:Thoroughness in reviewing and validating work for accuracy and quality. Ability to identify process gaps and areas for improvement. Ethical and Professional Conduct:Adherence to ethical standards and professionalism in all interactions. Commitment to maintaining confidentiality and data security. Emotional Intelligence:Awareness of and ability to manage emotions, both for oneself and when interacting with team member Qualification Any Graduation

Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for Collaboration and interpersonal skills Thought leadership Corporate planning & strategic planning Ability to manage multiple stakeholders Risk management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Roles and responsibilities - 1. Create a streamline process for technicians and delivery partners; to ensure on time service and installation 2. Manage and maintain the records of the Inward/outward movement of stock. 3. Optimise the existing process to the benchmark levels to meet the rapidly changing business environment 4. Build and refine performance management tools to improve quality of the technicians and the delivery partners 5. Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners 6. Communicate with our customers if needed 7. Coordinate with the Warehouse team for smooth movement of the Inventory. Requirement : Excellent verbal and non-verbal communication skills Customer service skills Problem-solving abilities Leadership capabilities Teamwork skills Safety and security awareness Organizational skills Perks include : Industry competitive salary packages with benefits Exposure working with some of the best minds in the industry. A positive work atmosphere that encourages collaboration and holistic development We provide a comprehensive insurance cover for you and your family.

Skill required: Property & Casualty - Property and Casualty Insurance Designation: Service Delivery Operations Associate Manager Qualifications: BCom/Any Graduation/Bachelors degree with Finance specialization Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsUnderstanding and management of property and casualty insurance companies that provide insurance against the loss of real property, tangible assets and/or income. " What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipAccounting Reconciliation" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom,Any Graduation,Bachelors degree with Finance specialization