Delivery Manager (Life Sciences & Pharma Clients - US Staffing)

Job Title: Delivery Manager – Life Sciences & Pharma (US Staffing)

Location:

Shift:

Experience:

About the Role:

Delivery Manager

Key Responsibilities:

• Serve as the

  primary point of contact

  for all client-related communications and relationship management.
• Collaborate with clients and recruiting teams to:
• Identify open positions and hiring needs
• Qualify job requirements
• Present top candidates
• Relay feedback from interviews
• Manage end-to-end

  delivery operations

  with a focus on

  timely placements

  and

  quality outcomes

  .
• Oversee

  negotiations, offers, and agreements

  , ensuring profitability.
• Support recruiting teams with

  weekly submission goals

  and candidate pipeline strategies.
• Ensure the

  timely and successful delivery

  of staffing solutions aligned with client expectations.
• Monitor, forecast, and report on

  key account metrics

  (monthly/quarterly).
• Handle

  escalations and complex client issues

  , driving resolution and maintaining satisfaction.

Required Qualifications & Experience:

• 10+ years of experience in

  US Staffing

  , specifically in

  Life Sciences & Pharma domains

• Proven success as a

  Delivery Manager

• Strong experience with

  Vendor Management Systems (VMS)

• Ability to engage and influence stakeholders at

  all organizational levels

  , including C-suite
• Demonstrated capacity to manage

  multiple accounts or projects

  simultaneously
• Excellent

  communication, negotiation, and presentation

  skills

About ACL Digital:

Digital Experience

Website:

Global HQ: