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10.0 - 15.0 years
22 - 35 Lacs
Hyderabad
Work from Office
Experience 11-14 years in SCM domain areas of Sourcing & Procurement BPO/GBS service industry experience - preferred Skills and Experience Required Subject Matter Expert on Sourcing & Procurement Processes Proven experience in implementation of transformation initiative Expert in program management Understanding of leading technology solutions in relevant areas and change management requirements Good communication and analytical skills Excellent client relationship management skills Roles & Responsibilities Lead End-to-End Process Optimization and Continuous improvements Understanding of as-is process and identify improvement opportunities and ensure implementation of best practices Work wit...
Posted 3 months ago
3.0 - 4.0 years
14 - 19 Lacs
Pune
Work from Office
. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the Senior Delivery Excellence Analyst As a Senior Delivery Excellence Analyst, you will play a key role in managing ZS s Impact Stories workstream and other Delivery Exc...
Posted 3 months ago
15.0 - 17.0 years
50 - 55 Lacs
Bengaluru
Work from Office
Define and communicate the product vision and roadmap in alignment with business objectives Own and manage the product backlog, ensuring it is visible, transparent, and prioritized Collaborate with cross-functional teams including engineering, design, marketing, and sales Write clear and concise user stories, acceptance criteria, and technical requirements Act as the primary liaison between stakeholders and the development team Participate in Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives Monitor product performance and user feedback to iterate and improve features Ensure timely delivery of product features and enhancements
Posted 3 months ago
15.0 - 20.0 years
40 - 45 Lacs
Chennai
Work from Office
Manage multiple large scale, complex and specialised competency based customer projects with strong focus on delivery responsibility and delivery excellence, including strategic planning and tactical project management for the projects. Develop strategies aligned with the organizations vision AND drive their implementation. Influence customer perception positively, contribute TO relationship management AND drive account farming. Ensure development & delivery OF software services & solutions IN line WITH customer AND investors requirements through optimal utilization OF human resources. Interface AND engage WITH customers at a strategic level, ensuring that NOT only the CURRENT project requir...
Posted 3 months ago
5.0 - 7.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Position :- Service Delivery Manager (SDM) Job Description Job Description Service Delivery Manager (SDM) Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, , security and safety in accordance with the Bank’s guidelines. 1. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof 2. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any. 3. Driving key Metrics by : 4. Daily checking of common pending folder of the branch and individual employees to ensure that no customer re...
Posted 3 months ago
10.0 - 15.0 years
20 - 35 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
2 Years Exp in Managing Team and doing appraisal Market Data Administration Good experience in managing service levels Customer / stakeholder management Must involved to 30 % into process operations i.e., reviewing/approving invoices, requests etc. Required Candidate profile Must have direct experience in MDM & RPM application pertaining to market data inventory management, invoice reconciliation etc Delivery excellence / Continuous improvement
Posted 3 months ago
7.0 - 12.0 years
20 - 35 Lacs
Navi Mumbai
Work from Office
2 Years Exp in Managing Team and doing appraisal Market Data Administration Good experience in managing service levels Customer / stakeholder management Must involved to 30 % into process operations i.e., reviewing/approving invoices, requests etc. Required Candidate profile Must have direct experience in MDM & RPM application pertaining to market data inventory management, invoice reconciliation etc Delivery excellence / Continuous improvement
Posted 3 months ago
9.0 - 14.0 years
40 - 45 Lacs
Gurugram
Hybrid
In this role, you will bring a balance of best practice knowledge, practical experience, and empathy to help enhance and improve the PMO , to become a source of information on project delivery and to provide insight across PMO data . The PMO services include: Governance and pipeline management : project selection, delivery and review. Insight and tools: reliable and consistent management information supported by organizational learning. Controls: Across Global Units and Region-wide, milestone, benefit, risk and issue monitoring supported by a lifecycle-driven stage gate process. Methodology & Tools: PMO process and tool information and guidance. Qualification and skills required; 10+ years' ...
Posted 3 months ago
17.0 - 22.0 years
25 - 37 Lacs
Gurugram
Work from Office
Role & responsibilities Financial & Revenue Management: (a) Execute agreed plans for the account, ensuring alignment with WNS and client objectives.(b) Identify and drive revenue growth, profitability, and service enhancement opportunities (c) Build and manage a strong revenue pipeline, ensuring timely client billing and financial accuracy (d) Deliver Revenue and Margin goals on a year-over-year (YoY) basis. Service Delivery & Operational Excellence: (a) Responsible for end-to-end offshore service delivery, ensuring process adherence and performance optimization. (b) Ensure all support functions (Operations, Quality, Finance, IT) align to process goals for seamless execution. (c) Set targets...
Posted 3 months ago
2.0 - 6.0 years
6 - 16 Lacs
Noida
Work from Office
About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Job Role As a Key Account Manager in our dynamic job platform business, you will be a crucial part of the team responsible for supporting key client accounts. Your role will involve working closely with Key Account Manager to ensure the satisfaction of our clients and the successful execution of our job platform...
Posted 3 months ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager a...
Posted 3 months ago
18.0 - 23.0 years
25 - 40 Lacs
Hyderabad
Work from Office
Colruyt Group India is looking for a Leader who would takeup the role of (Associate) Delivery Head in Digital Factory department. This departmentis responsible for Build and running of all brand-specific digital channels (Websites, mobile apps etc.) under one single organization using thetechnologies like AEM, AEP, Azure .Net, React Native, Java etc. Roles & Responsibilities of (Associate) Delivery Head: Delivery Management Responsible forthe service delivery on the services team is delivering Responsible fordelivery of Projects / Programs under his / her portfolio Responsible forthe Production support and maintenance activities Responsible for Stakeholder Management and achieve high custome...
Posted 3 months ago
15.0 - 19.0 years
25 - 30 Lacs
Gurugram
Work from Office
The Senior Project Manager will play a mission-critical role in driving the successful execution of service model 20, a high-impact program aimed at transforming service delivery through automation, innovation and customer-centricity This role goes beyond tranditional project management, requiring a strategic thinker, strong executor and change champion Key Program Leadership & Governance: Provide end to end ownership of Service Model 20 program lifecycle - from planning and scoping to execution and closure Establish clear governance structures, steering committees and escalation mechanisms Ensure alignment with broader organizational goals and strategic priorities Strategic Planning & Road-...
Posted 3 months ago
15.0 - 19.0 years
25 - 30 Lacs
Bengaluru
Work from Office
The Senior Project Manager will play a mission-critical role in driving the successful execution of service model 20, a high-impact program aimed at transforming service delivery through automation, innovation and customer-centricity This role goes beyond tranditional project management, requiring a strategic thinker, strong executor and change champion Key Program Leadership & Governance: Provide end to end ownership of Service Model 20 program lifecycle - from planning and scoping to execution and closure Establish clear governance structures, steering committees and escalation mechanisms Ensure alignment with broader organizational goals and strategic priorities Strategic Planning & Road-...
Posted 3 months ago
5.0 - 7.0 years
7 - 11 Lacs
Mumbai
Work from Office
We are India s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers. We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and ...
Posted 3 months ago
0.0 - 1.0 years
0 - 3 Lacs
Kochi
Work from Office
We are hiring Field Sales Executive roles in Bangalore. Freshers only Graduate/Intermediate must Basic computer knowledge required Share resume on WhatsApp: 8714152516 with: Self Introduction What do you know about Field Sales Executive?
Posted 3 months ago
5.0 - 10.0 years
11 - 15 Lacs
Mumbai
Work from Office
Monitor and review, project schedule. Work with planners to anticipate potential issues and provide solutions including resource leveling, catch-up and fast-tracking. Analyze operational data to identify process improvements and optimize resource allocation in coordination with RMG Enhancement of EMPG Dashboard on Power Bi MIS report for RMG and 3C. Key Responsibilities: Knowledge of MS projects/ primavera. Short Info Posted: 0 day(s) ago Location: BSH-Sakinaka Qualifications: Bachelor of Engineering- Electrical/ Mechanical Experience: 5 Years - 0 Months To 7 Years - 0 Months
Posted 3 months ago
14.0 - 19.0 years
40 - 50 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Primary Responsibilities Build deep global relationships within the Data and Analytics practices of a set of named GSIs. This spans across business & technology leadership and delivery leads. Create annual global and regional partner business plans with each partner to drive Oracle Analytics business through the partner. Drive execution of the partner business plans and regular rhythm of business Drive delivery excellence with the partner working closely with the partner success management and product support teams Land marketing go to market motions working with the partner and field marketing Create and bring new OA based partner offerings to market Champion the managed partner to particip...
Posted 3 months ago
12.0 - 22.0 years
14 - 24 Lacs
Bengaluru
Work from Office
Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, y...
Posted 3 months ago
5.0 - 9.0 years
14 - 19 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...
Posted 3 months ago
7.0 - 12.0 years
25 - 35 Lacs
Bengaluru
Hybrid
Role Summary We are seeking a proactive and experienced professional to lead stakeholder and workflow management for a high-impact delivery function. This role involves managing SLAs, driving operational excellence, ensuring compliance, and aligning team goals with organizational objectives. Key Responsibilities 1. SLA & Workflow Management: - Ensure timely and accurate delivery of daily outputs as per SLA. - Participate in SLA creation, renewal, and compliance monitoring. 2. Revenue & Cost Management: - Forecast monthly revenue, manage costs efficiently, and identify growth opportunities within existing business lines. 3. People Development & Attrition Control: - Maintain attrition within t...
Posted 3 months ago
10.0 - 19.0 years
40 - 65 Lacs
Gurugram
Work from Office
About the Company This exciting opportunity is responsible for leading all aspects of assigned delivery projects within FNZ India Centre and actively drives projects to deliver to agreed time and quality commitments. About the Role The Delivery Manager has responsibility for managing the day-to-day activities of all the Solution Consultants, Analyst Developers, Analyst Testers and other assigned team members for the project. The Delivery Manager will liaise on a regular basis with the client engagement Project Managers. The role reports directly to the Group CTO and may include other duties as required by the Head of Delivery and the Head of Solution Centre from time to time. Responsibilitie...
Posted 3 months ago
20.0 - 23.0 years
40 - 55 Lacs
Bengaluru
Work from Office
Dear Aspirant, Welcome to [ Resource pro ], a leader in the property and casualty insurance sector. Our mission is to deliver exceptional solutions that safeguard our clients' futures while promoting a culture of innovation and excellence. ReSource Pro Operational Solutions Private Limited, Bangalore Mail Id: Karthik_Venkat@resourcepro.in About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc....
Posted 3 months ago
6.0 - 10.0 years
15 - 24 Lacs
Gurugram
Work from Office
Responsibilities: Designs and develops test automation scripts from the ground up Updates existing test cases to handle new application features. Focuses on FUNCTIONAL Testing (Automation/Manual) Collaborates with development and testing teams to best define automated testing strategy Key Skills: 8 - 10 years of Experience with automation testing (Selenium/Java, Selenium, RestAssured and Cucumber BDD framework etc), focusing on Quality Assurance processes methodologies. Experience developing API and browser-based test automation. Experience with different frameworks Good understanding of investment banking and financial instrument concepts. Strong problem solving and communication skills.
Posted 3 months ago
2.0 - 3.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for an enthusiastic and skilled Delivery Expert to join our Delivery Excellence team as Junior Project Manager. Be a self-starter and be willing to learn - these are the two most important qualities to demonstrate as somebody wanting to join this team. In this role, you will be responsible for aligning operational actions and strategic objectives regarding the Real-Time Visibility product, supporting operational departments with queries and escalations, and building and maintaining the knowledge base. You will work closely with the Customer Experience organization and product teams to bring value to customers and close feedback loop. Responsibilities: Act as a trusted product ...
Posted 3 months ago
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