Delivery Associate - International

Job Summary:

We are seeking a proactive and detail-oriented Project Manager to join our dynamic team. In this role, you will be responsible for gathering and documenting product requirements, working closely with internal teams to communicate these needs to the product development team. You will also design and implement training programs to ensure effective product understanding and usage across teams and clients. This position offers a unique opportunity to collaborate across various departments, manage training initiatives, and contribute to the product's overall success. Ideal for individuals looking to build expertise in project management, product training, and requirement gathering.

Key Responsibilities:

1. Requirement Gathering:

   Collaborate with internal teams to gather and document detailed product requirements, ensuring all necessary features and improvements are captured.

2. Communication with Product Team:

   Share the gathered requirements and work closely with the product development team to ensure clear understanding and alignment.

3. Develop and Manage Training Programs:

   Design and implement comprehensive training programs for new product launches, updates, and feature enhancements.

4. Project Coordination:

   Plan, coordinate, and execute product feature testing (UAT), training initiatives, ensuring that timelines are met, resources are allocated efficiently, and risks are mitigated.

5. Stakeholder Collaboration:

   Coordinating with cross discipline team members to make sure that all stakeholders are on track with project requirements, deadlines, and schedules. Work closely with product teams, and business team to ensure that content is accurate, relevant, and aligns with product goals.

6. Performance Monitoring:

   Use the insights provided by the business team and suggest enhancements to the product team.

7. Documentation and Reporting:

   Preparing status/weekly reports by gathering, analyzing and summarizing relevant information. Maintain comprehensive documentation for all projects and provide regular progress reports to stakeholders.

Skills Required:

• Strong verbal and written communication.
• Basic understanding of project management tools and methodologies.
• Ability to gather, document, and communicate product requirements.
• Experience in developing and delivering training programs.
• Problem-solving and decision-making abilities.
• Collaborative and able to work with cross-functional teams.
• Quick learner, adaptable to new tools and processes.
• Attention to detail in project and training execution.
• Analytical mindset to evaluate training effectiveness.