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0 years

4 - 9 Lacs

Hyderābād

On-site

Senior Software Engineer- Firmware Verification/ROM Verification Hyderabad, India Engineering 66011 Job Description WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ S ENIOR SOFTWARE DEVELOPMENT ENGINEER THE ROLE: AMD is looking for a senior software engineer to join our growing team. As a key contributor you will be part of a leading team to drive and enhance AMD’s abilities to deliver the highest quality, industry-leading technologies to market. KEY RESPONSIBILITIES: The primary responsibility is the validation of BootROM, which includes the following tasks: Develop and execute test cases to validate all boot peripherals from where the FSBL (First Stage Boot Loader) is copied. Example: xSPI, SD, eMMC, UFS, USB Create and execute test cases to validate all proprietary boot sequences. Develop and execute test cases to validate all internal boot modes. Write and run test cases to validate all supported authentication algorithms. Develop and execute test cases to validate all supported encryption/decryption algorithms. Automate tests using Python. Perform testing on prototyping/emulation platforms, including X86 emulation. Identify, document, and track issues using JIRA. Report coverage metrics using tools such as Verdi and add tests to ensure maximum source line coverage. Review requirements and create associated test cases to ensure traceability. Collaborate with different teams to resolve any blockers. Engage in constructive discussions with the design team to improve the quality of the BootROM. Conduct security threat analysis using internal tools. Adhere to safety processes while performing the above tasks. ACADEMIC CREDENTIALS: Bachelor’s or Master’s degree in Computer/Software Engineering, Computer Science, or related technical discipline #LI-SK4 AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

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1.3 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description: 1.3+ years of MuleSoft relevant experience. 2.Design and Develop solution using Mule 4 ESB. 3.Identify, analyze, and develop interfaces and integration flows using Mule ESB Anypoint platform including 4.Mule Runtime, Connectors, Design Centre, and API management. 5.Experience using SOAP UI and Postman as well as first hand knowledge of XML/XSLT, JSON, CSV and HTTP standards 6.Mulesoft RAML , development of system, process & experience API. Experience in using HTTP, Database, JMS,SFTP, file connectors 7.Having hands-on experience with unit testing of MuleSoft implementations . 8.Must understand the Synchronous / Asynchronous communication patterns Hands on Experience on Batch Scope 9.Hands on experience on DataWeave 10.Hands on experience on Exception Handling in MuleSoft 11.Experience in writing Munits 12.Good exposure to integration projects 13.Deep experience with Any point Platform, Flow Design, API Design , Dataweave(1.0/2.0), CloudHub. 14.Understanding of MuleSoft Deployment On Prem, on Cloud and Hybrid. 15Certifications: MuleSoft Certifications. 16Understanding concepts on encryption, decryption, security, logging,rate limiting, throttling, scalability and securing solutions. 17.Experience on commands of GITLab . 18.Knowledge on hosting external APIs. 19.Hands on Experience of MongoDB connectivity & its functions. 20.Knowledge on Banking Domain Configuring TLS and Key Store 21.Configuration, Encrypting and Decrypting the Messages using Java / Mule components Show more Show less

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10.0 - 12.0 years

0 Lacs

, India

On-site

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer's business critical applications. What is Access Governance at OCI Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You've operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done - you've worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You've made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn't trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers We're looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Career Level - IC4

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0 years

0 Lacs

Bengaluru East, Karnataka, India

Remote

Responsibilities  Maintain the client’s security and networking devices and upgrade when necessary  Providing support for other engineers on PA equipment/software  Cross train in-house to share knowledge and share work load  Provide support on client projects for Firewalls related Incident , Change & Problem tickets. This includes real time troubleshooting, documentation designed and installation rollouts & Monitoring.  Responsible for installation including Palo Alto Firewalls.  Provide support to project managers on security/network deployments, policy management, exceptions creation etc.  Suggest and detail design changes as and when needed  Documentation for the customers installations and provide continue service advice  Pro-actively review and maintain client infrastructure  Responding to emergency situations and performing effective troubleshooting during production outages  Working remotely or onsite as per business requirements Person Specification Essential  Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred.  Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line  Must have a good networking background and understanding  A high level of Palo Alto expertise in design, configuration, migrations, tuning and customisation of features  Thorough knowledge of Panorama, WildFire, Global Protect, and other Palo Alto features including and not limited to SSL decryption  Familiarity with Data Centre environment and hosted deployments/cloud  Experience of supporting clients remotely and face to face, along with experience of working with SIP providers  Experience with Wireshark or other protocol analysers  Excellent communication skills – both written and verbal  Must be flexible to work outside of business hours as per business requirements.  Needs to be able to remain calm under pressure and ensure a logical thought process is maintained. Show more Show less

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7.0 years

10 - 10 Lacs

Bengaluru

Remote

Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 13, 2025 Job number 1830803 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 7+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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15.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description At Ford , cybersecurity isn’t just a priority—it’s at the heart of everything we build. We’re on a mission to secure the platforms that move people and data around the world, and we’re looking for a visionary Platform Engineering Manager – Network Security to lead that charge. In this role, you'll spearhead the strategy, design, and global deployment of Ford’s Network Security Visibility Platforms , guiding the integration of next-generation solutions like Cisco NDR , Arista DMF , and Plixer One across our hybrid, multi-cloud infrastructure . You’ll lead a passionate team of engineers in Chennai, India and Dearborn, USA , collaborating across functions with Cyber Defense, SRE, Network Engineering, and Cloud teams . If you're energized by building at scale, committed to innovation, and driven to protect critical digital systems, we invite you to bring your expertise to a team that’s shaping the future of secure mobility. Responsibilities Key Responsibilities Provide end-to-end leadership for Arista DMF, Plixer One ensuring robust network telemetry, flow visibility, and threat detection across global environments. Drive design and implementation of Cisco NDR to enhance visibility into network behavior, lateral movement, and anomaly detection. Develop and execute a forward-looking network visibility and telemetry strategy with comprehensive north-south (ingress/egress) and east-west (lateral) traffic coverage. Integrate NDR and telemetry sources with SIEM systems (e.g., Google SecOps) and downstream SOAR pipelines to support real-time detection, triage, and automated response. Manage traffic sourcing and visibility through: Gigamon for packet capture, brokering, and SSL decryption Arista DMF (DANZ Monitoring Fabric) for scalable traffic aggregation and deep packet insights Cisco Cyber Vision for industrial and OT network security Define and enforce network security policies within Red Hat OpenShift clusters using Red Hat Advanced Cluster Security (ACS) for runtime protection, segmentation, and compliance. Partner with SRE teams to deliver end-to-end observability across digital systems using platforms like Dynatrace, ensuring high availability, performance monitoring, and anomaly detection. Automate platform deployment and operations using Infrastructure as Code (IaC) tools including Terraform, Ansible, and Python. Lead Agile development using tools such as JIRA and Confluence; manage sprint delivery, backlogs, and roadmap milestones. Inspire, coach, and grow a global team of engineers, fostering a culture of collaboration, automation, and continuous improvement. Qualifications Experience Requirements 15+ years of experience in cybersecurity, cloud infrastructure, network security, or platform engineering roles. 10+ years of deep hands-on experience in network visibility and telemetry architecture, with demonstrated success using platforms like Plixer One, Cisco NDR, and Arista DMF. 3+ years of proven expertise in container security on Red Hat OpenShift, including runtime protection, network segmentation, and policy enforcement via ACS. 5+ years of coding and automation experience using Python, shell scripting, or equivalent technologies. Solid experience integrating network visibility platforms with SIEMs, deploying SOAR workflows, and operationalizing visibility tools like Gigamon and Cisco Cyber Vision. Deep understanding of Zero Trust principles, including microsegmentation, encrypted traffic inspection, and secure network architecture. Proficiency in SRE observability tools such as Dynatrace, AppDynamics, or New Relic to ensure proactive monitoring and system health. Strong command of Agile methodologies, backlog management, and DevOps tools including Git and CI/CD pipelines. Hands-on experience supporting hybrid and multi-cloud environments, particularly Azure and/or Google Cloud Platform (GCP). Preferred Certifications CISSP – Certified Information Systems Security Professional CCSP – Certified Cloud Security Professional GCP Professional Cloud Security Engineer Azure Security Engineer Associate Cisco Certified CyberOps Professional Certifications from Arista, Plixer, Gigamon, Red Hat, Dynatrace, or similar vendors are a strong plus Show more Show less

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7.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 13, 2025 Job number 1830803 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 7+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful Engineer Skill Set: Problem isolation and solving techniques. Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. Act as a subject matter expert regarding product / configuration. Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The Ideal Candidate Works Well In a Team: Strong collaborator across the business, including our Development Teams. Ability to receive feedback and recognize areas of improvement. Keeps stakeholders informed to ensure customer success. We Are Looking For Someone Who Is Dependable: Demonstrates ability to consistently make and keep commitments to customers and team members. Effective time management by utilizing available time to progress current cases forward. Proactively looking for opportunities to contribute to the success of the team. Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred Experience In One Or More Of These Areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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4.0 years

0 Lacs

India

Remote

Oracle Fusion OIC (VBCS + Reports Exp added an advantage) 4 - 9 years of IT experience relevant to this position. Experience in Development of Integrations using OIC for the Oracle Fusion Modules like Financials / SCM Should have excellent skills in Webservice technologies such as XML / XPATH / XSLT / SOAP / WSDL / XSD / JSON and REST Technologies Must have implemented integrations using web service and technology adapters like FTP / File / SOAP / REST / DB /JMS and AQ Experience in designing solutions in UI (VBCS) and Integration (OIC) space. Experience in developing SaaS Extensions using VBCS, OIC & ORDS. Understanding of Inherent tools and technologies of SaaS Applications (FBDI, BIP, ADFDI, Applications Composer, Page Integration, etc.) Expertise in Oracle Visual Builder Studio, Strong experience with Build and Release, Systems Integration. Knowledge in configuring SSO PaaS extensions with Fusion SaaS. Good understanding and usage of OCI architecture, functions, API Gateway, object storage is an added advantage. Good to have BPM skills. Have experience of building at least one project from scratch. Experience in performance tuning / testing and diagnosis of OIC Integrations Design and Develop integrations in OIC to Oracle ERP Cloud including extracting Cloud data using BI Publisher Reports. Hands on Experience on Encryption and Decryption in FTP Good hands-on experience in monitoring and debugging of OIC integration and migration of OIC components. Hands-on experience in data migration/integration methods SOAP and Rest web services, FBDI and ADFDI Excellent client interfacing skills / working with IT and as well as business stakeholders and writing technical design documents. Ability to leverage pre-built integrations, cloud adapters, on-premises adapters, connections, SaaS applications etc. in the solution Added advantage of having good understanding of Visual Builder Cloud Service and Process Cloud Service Added advantage of OCI knowledge. Experience in Development of Oracle fusion BIP / OTBI / EText Reports Experience in Development of ESS Jobs for the modules of Financials / SCM Location: Hyderabad / Gurgaon / Remote Show more Show less

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8.0 - 10.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description 8 yrs of IT experience with BE Computer Science degree from a reputed institute 4+ yrs in MuleSoft API development and deployment. Good knowledge of Error Handling, API design for Use Cases, Data Weave, Aggregation, Map Object, Pluck Function, Security, Policies, API-LED Architecture, Integration Design Patterns, API Life Cycle, Encryption/Decryption, micro services, REST APIs, Graph QL, Salesforce Connector (operations, limits, etc) Good Experience of CI/CD pipelines, deploys and versioning Good understanding of high level system architecture with focus on efficiency & scalability (following best practices and maintaining scalability) Knowledge of security best practices: encryption/decryption, all auth types Event-driven Architecture knowledge - focus on performance tuning like: Kafka(Kafka client libraries, serialization/deserialization mechanisms, large scale data mechanisms) message queues Monitoring & logging systems troubleshooting/debugging skills Other Important skills to have Knowledge of data types Database knowledge Code quality mindset: unit tests, following coding standards, best practices, design documentation (data flows diagrams, systems design diagrams), code review Good communication and a team player Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: MuleSoft Development . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. What is Access Governance at OCI? Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You’ve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done – you’ve worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You’ve made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn’t trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team? The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers Responsibilities We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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10.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. What is Access Governance at OCI? Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You’ve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done – you’ve worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You’ve made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn’t trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team? The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers Responsibilities We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. What is Access Governance at OCI? Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You’ve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done – you’ve worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You’ve made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn’t trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team? The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers Responsibilities We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Posted 1 month ago

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10.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. What is Access Governance at OCI? Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You’ve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done – you’ve worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You’ve made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn’t trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team? The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers Responsibilities We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Posted 1 month ago

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10.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 10 years of software engineering or related experience. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. What is Access Governance at OCI? Access Governance service offering to the next level on Oracle Cloud Infrastructure. Access Governance is a cloud service that provides visibility into access rights across both cloud and on-premises environments, and across infrastructure and applications. It helps administrators to automate access provisioning, analyze access permissions, manage access policies, identify anomalies, and remediate security risks. Who are we seeking? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. You’ve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. You have experience working with services that require data to travel long distances, but have to abide by compliance and regulations. You stay up at night thinking about how to protect the service from upstream dependencies. The ideal candidate will be technically strong and get a lot done – you’ve worked on services that are highly available, scalable, and redundant. You understand that simple systems are easier to operate and troubleshoot. You can balance speed and quality with iteration and incremental improvements. You’ve made life easier for other developers and have motivated your teams to make both process and service improvements with your ability to automate and instrument properly to get the right data. You understand operational excellence and how to instil a culture of being proactive with your teammates. You find anomalies in graphs that didn’t trip any alarms and root cause problems before they become real problems. The person in this role will get a lot done on a daily basis, drive tactical execution of features and projects, and own feature design. What are the biggest challenges for the team? The biggest challenges for the team are reliability and performance. The growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right trade-offs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that handle millions of requests per second. We need engineers who can figure out how we can survive regional data centre outages and protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications Hands-on experience building and operating entire systems and services Experience driving security reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Experience developing service-oriented architectures and RESTful web services Strong development experience in Java, C++, C#, or similar OO languages Experience with at least one scripting language for automating tasks, proof of concept work, or command line tools SSL Handshakes, Certificates along with their components, RSA Algorithms, Symmetric/Asymmetric keys, Hashing , Signing, Encryption/Decryption , Cyber Security, Cryptography Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle) Experience and understanding of multi-AD/AZ and regional data centers Building continuous integration/deployment pipelines with robust testing and deployment schedules Experience with Docker Experience working with internal customers and translating requests into prioritised work or features Expertise in applying threat modeling or other risk identification techniques to develop security solutions FedRAMP, PCI DSS, or similar compliance and auditing experience Experience working with large enterprise customers Responsibilities We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. As a Principal Software Engineer you will lead the software design and development for major components of this platform. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems as well as design broad distributed system interactions. You should have experience operating large cloud services and have good familiarity with operational tools. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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5.0 - 7.0 years

0 Lacs

Hyderābād

On-site

Responsibilities: Technology Operations Center – Lead Analyst (Managed File Transfer) Indicative years of total experience: 5 - 7 years Role Description: The Lead Analyst is responsible for GoAnywhere (Managed File Transfer), Harmony Cleo, IBM File Gateway. He is expected to understand the user requirements for creating builds, troubleshoot and resolve during build process and providing end to end support for all File Transfer related incidents for Enterprise Business Units. This will be Individual contributor role. Reporting relationship: This role will report to Delivery Manager Key Responsibilities: Extensive knowledge of GoAnywhere, File Gateway - 6.1 or Cleo 5.7 Tool or above, troubleshooting, build, upgrades. Implementation, Configuration, Maintenance and Management Excellent knowledge of File Transfer, Encryption / Decryption Protocols, and key management Ability to apply knowledge of tools to create solutions which are maintainable, follows enterprise patterns, and address new requirements. Must have excellent organizational and written / verbal communication skills. He should be willing to work on weekends and flexible shifts. Should be willing to work in US hours. Qualifications: Education: Graduate – bachelor’s degree (Engineering or Computer Application) Preferred certifications: ITIL Foundation V4 Additional Information: Skills & Experience: Contributes to the overall design, installation, maintenance, configuration, and integrity of systems File Transfer applications, tools and related software. Drives opportunities proactively for improvement both in the tools managed and the systems being monitored. Pushing technologies where appropriate to cloud solutions & look for implementation opportunities. Competencies: Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically

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4.0 years

0 Lacs

Bhubaneswar, Odisha, India

On-site

Job description: SAP FICO Functional consultant to perform mapping, conceptual, technical design and other FI/CO supportive functions. This role will drive the design based on functional requirements in support of configuration changes to SAP. Accounting background is desirable. Must have good communication skills and attention to detail. Experience in SAP FI and CO modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit Centre Accounting (CPA), Payment Processes, Encryption/Decryption. Configuration of SAP FI, CO modules based on business requirements. Experience in FI integration points with other SAP modules like MM, PM, PP, SD, SM, HR and PS. Cooperating with consultants from other modules such as MM, PM, PP, SD, SM and PS. Data Mapping - Mapping the source data element for each data element in the target environment. Gap Analysis - Finding the gap between As-Is and To-Be processes, ability to ask the right questions regarding business requirement gaps. Presenting conceptual and technical designs to Global SAP Team for validation, ability to speak to all functional parts and required configuration. The resource must have sound knowledge on SAP payment processes and encryption/decryption processes. Minimum of 4 years of experience in a full cycle implementation as well as in support projects. Minimum of 4 years SAP experience supporting General Ledger plus 3 or more of the following functions: Accounts Payable, Accounts Receivable, Financial Accounting, Management Accounting, Fixed Asset Accounting, Inter-company Accounting, Project System. Experience in EDI / Interface projects. Show more Show less

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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 11, 2025 Job number 1829297 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 - 6.0 years

4 - 6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Creative problem-solving skills and superb communication Skill. Container based solutions. Strong experience with Node.js and AWS stack - AWS Lambda, AWS APIGateway, AWS CDK, AWS DynamoDB, AWS SQS. Experience with infrastructure as a code using AWS CDK.Expertise in encryption and decryption techniques for securing APIs, API Authentication and Authorization Primarily more experience is required on Lambda and APIGateway. Candidates having the AWS Certified Cloud Practitioner / AWS Certified Developer Associate certifications will be preferred Preferred technical and professional experience Experience in distributed/scalable systems Knowledge of standard tools for optimizing and testing code Knowledge/Experience of Development/Build/Deploy/Test life cycle

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

Remote

Key Responsibilities Lead and manage the enterprise migration from Ivanti SSL VPN to Netskope Private Access ZTNA Review and document existing Ivanti SSL VPN configurations across corporate desktops mobile devices and contractor endpoints Design and implement Netskope ZTNA configurations using Private Applications App Definitions Netskope Publisher deployment and configuration steering Configuration and Traffic Forwarding rules Netskope Client Agent deployment Collaborate with cross functional teams to plan test and implement changes in accordance with change management processes Provide Tier 23 support for ongoing issues related to Netskope Web Proxy including real time analysis of policy enforcement SSL inspection real time coaching and anomaly detection Monitor logs via Netskope Cloud Security Console and use tools like Security Diagnostics and Advanced Analytics for troubleshooting Document and maintain SOPs user guides and implementation runbooks Organize knowledge transfer session for network team for 247 support on Netskope ZTNA Proxy Solution Ensure endpoint compliance and secure access for all user groups postmigration Required Skills Experience 5 years of experience in network security access management or cloud security roles Deep handson expertise in Netskope ZTNA Private Access and Web Proxy configurations Solid experience with App Definitions and Private Access Policy creation Publisher deployments for data center cloud application access Netskope Client installation steering rules Working knowledge of Ivanti SSL VPN systems with experience in largescale enterprise migrations Familiarity with proxy chaining SSL decryption bypass lists real time policy enforcement Proficient in network protocols TCPIP DNS HTTPS and endpoint configuration across Windows macOS and mobile platforms Strong troubleshooting skills and comfort working in a high availability production environment Excellent communication documentation and stakeholder coordination skills Preferred Qualifications Netskope Certified Cloud Security Administrator NCCSA or relevant Netskope certification ITIL Foundation Certification or experience with structured IT change processes Experience with MDM platforms eg Intune Workspace ONE Familiarity with Zero Trust frameworks NIST standards and secure access architecture Work Model Location Noida Hybrid Model 3 days from office 2 days remote Flexibility in work hours depending on migration or support windows Skills Mandatory Skills : Network Security - Next Generation Firewalls/ NAC/ Zero Trust/ Segmentation/ APT / IPS/ IDS, Cisco - Umbrella, Firewall as a Service (FaaS),Forti SASE, Proxy, SASE - NetSkope, SASE - Palo Alto - Prisma SASE,SASE - Zscaler (ZPA, ZIA),Secure Web Gateway, ZTNA (Zero Trust) Show more Show less

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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering -Teams Bangalore, Karnataka, India Date posted Jun 10, 2025 Job number 1829287 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Qualifications Required Qualifications: 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Experience working with Skype for Business, Microsoft Teams, Windows Server, Active Directory, Exchange Server Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client services offerings are used to create the Internet solutions that make networks possible providing easy access to information anywhere, at any time. Job Title: Mulesoft Developer Location: Hyderabad Duration: 6 Months Work Type: Onsite Job Description: We are looking for an experienced MuleSoft Developer with strong expertise in the Anypoint API Management Platform to support our integration initiatives. The ideal candidate will have hands-on experience designing, developing, and managing APIs using MuleSoft and working in Agile and DevOps-driven environments. Key Responsibilities: Design, develop, and manage APIs on the MuleSoft Anypoint Platform, specifically for the integration use cases. Migrate and deploy APIs to MuleSoft CloudHub and assist with transition from other MuleSoft instances. Ensure API architecture, design standards, governance, and best practices are followed consistently. Implement API security using OAuth 2.0, JWT, OpenID Connect, and data encryption/decryption mechanisms. Create and publish comprehensive API documentation on the Developer Portal. Utilize deep knowledge of REST API implementation and API-led connectivity approach. Collaborate with QA and backend teams to support integration, performance, and security testing. Work closely with the DevOps team to manage CI/CD pipelines and promote changes to higher environments. Maintain and support APIs post-deployment in the production environment. Perform technical requirement gathering, analysis, and design for complex integration scenarios. Utilize MuleSoft Governance modules and API policies as needed. Required Skills & Experience: Proficient in MuleSoft Anypoint API Management Platform. Strong hands-on experience in developing and deploying APIs using MuleSoft. Working knowledge of MuleSoft Governance modules and API lifecycle management. Solid understanding of integration patterns, API design principles, and best practices. Familiarity with Agile methodologies and DevOps practices. Excellent problem-solving, communication, and collaboration skills. TekWissen® Group is an equal opportunity employer supporting workforce diversity. Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Information Security is vital to the operation of Teleperformance. Teleperformance has developed and maintains an effective documented Information Security Management System based on the requirements of the ISO IEC 27001:2013, PCI DSS 3.2, SOC 2, Privacy Regulations, the General Data Protection Regulation (GDPR) and local regulations where appropriate, to ensure a documented method of control that protects Teleperformance, its clients and customers of its clients. As a Security Engineer, you will be responsible for managing the security infrastructure. You will play an essential part in designing and implementing different security services like SIEM, Vulnerability Management, Encryption/Decryption tools and more. You will be given the chance to work with cutting edge technologies and growing while learning will be an essential part of your daily job. Your responsibilities: Automate security deployment processes. Work with SOC teams to drive security improvements. Maintain a network of 200+ servers providing our security tools. Ensure security tools are running without downtimes. Monitor services performance and metrics and optimize alerts. Define and implement hardening process for our services. Take an active role in architectural decisions. Test and evaluate new security systems updates. Write documentation for all Security Engineering procedures. Your background 5+ years working as a system/infrastructure administrator. Advanced experience with Linux/Windows servers. Detailed knowledge of IT security principles and best practices. Experience with cloud environments such as Microsoft Azure. Strong scripting experience with Python. Advanced experience with SIEM tools like Splunk Possess in-depth knowledge of CyberArk solutions. Advanced experience with Vulnerability Assessment tools like Nessus, Qualys. Advanced experience with File Encryption. Experience with docker containers. Configuration management (Ansible, Puppet, Chef). Advanced experience with managing databases, both MySQL and MSSQL. Experience with monitoring tools like Prometheus, PRTG. Advanced Experience with Jenkins or similar orchestration platforms. Experience with GIT and configuration control principles. Experience with email security platforms like Mimecast. Automation driven personality. Excellent problem solving & analytical attitude. Eager to learn, experiment and brake things (but not in production). Fluent in English, spoken and written. Bonus to have. Familiar with CI/CD processes Docker orchestration tools like Rancher, Kubernetes Ability to understand and write APIs. Experience with microservices Experience with Infrastructure as a Code What we can offer: Competitive salary Flexible working environment - office or home - your choice Latest hardware suiting your needs. Challenging, fast-growing and stress-free geek environment We always welcome new ideas and here you have the chance to make a difference. A team of wonderful and highly qualified colleagues from all around the globe who will always be ready to help you. Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Locations- Mumbai, Pune, Bangalore Urban, Gurugram, Kolkata, Hyderabad, Chennai We are seeking an experienced Oracle Integration Cloud Specialist with a Good understanding of OIC integration patterns, knowledge of OIC connections and connection configuration roles (Trigger, Invoke, Trigger and Invoke), OIC fault handling (Fault Handler) Required Qualifications: • 4+ years of hands-on experience in OIC activities like Stage file, Local integration invoke, Wait, and Fault activity. Various operations supported by stage file activity (list files, zip, etc.) • Good hands-on experience in SOAP, REST, DB, FTP, and ERP connections in OIC. Various operations supported by FTP connection (download, list files). DB connection implementation in OIC orchestrated integration. • Good hands-on experience in either FBDI-based integration or web service-based integration. Knowledge of the Report service is a plus, but not mandatory. • Good hands-on experience in monitoring, debugging of OIC integration and migration of OIC components. • Good hands-on experience with Lookup configuration. Knowledge of Library configuration and certificate & Key management is a plus, but not mandatory. • Understanding of large file manipulation with segment read is a plus, but not a mandate. • Understanding of Encryption and decryption in FTP connection and stage file activity is a plus, but not mandate. • Good hands-on experience with SQL and basic knowledge of PL/SQL. • Knowledge of the BIP report is a plus, but not a mandate. • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills for effective collaboration with cross-functional teams • Experience in Kafka and OCI Streaming is good to have. Preferred Qualifications: • Oracle Cloud Platform Application Integration certification Show more Show less

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Security Policy – Palo alto/NSX-T – L3 Network & Access Core Network (Pune, India) Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? As an Engineer III, your role will be to contribute as down below Here's How You'll Contribute In this role you will help us: Responsible for the enterprise network design process supporting WAN infrastructure. Researches and recommends updated networking techniques and processes. Responsible for fulfilling project management role as required. Provides management with a status of work in progress on a frequency defined by management. Ensures all work is performed to meet customer satisfaction standards and requirements. Complies with all appropriate policies, procedures and safety rules and regulations. Performs related duties as assigned. Requires some training in fields such as business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of 7 years directly related and progressively responsible experience. Skills Required To Contribute We’re looking for someone with: Minimum Skills, and Ability Requirements: Detailed knowledge of applicable computer applications used . Routers and Velocloud SD-WAN. Knowledge of WAN and SD-WAN Infrastructure. Knowledge On Paulo Alto Firewall Bandwidth Shaping Traffic Control Security Firewall control Management Encryption Decryption / FRP Strong analytical and problem-solving skills Ability to work effectively with all Levels of management. Ability to prioritize workload and consistently meet deadlines. Good group presentation skills. Ability to communicate effectively both orally and in writing. Strong organizational skills; attention to detail. Strong interpersonal skills. Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar Is a Place Where You Are Free To Express Yourself In An Environment That Values Individuality, Nurtures Development And Is Mindful Of Wellbeing. We Put Our People And Customers At The Center Of Everything That We Do. Our Core Values Include Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar: www.youtube.com/watch?v=i2NZsiQqVnU Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online’ button below. Be sure to have your resume handy! If you’re having trouble applying, drop in a line to careers@zensar.com. Show more Show less

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