Posted:2 days ago|
Platform:
Remote
Full Time
Responsibilities  Maintain the client’s security and networking devices and upgrade when necessary  Providing support for other engineers on PA equipment/software  Cross train in-house to share knowledge and share work load  Provide support on client projects for Firewalls related Incident , Change & Problem tickets. This includes real time troubleshooting, documentation designed and installation rollouts & Monitoring.  Responsible for installation including Palo Alto Firewalls.  Provide support to project managers on security/network deployments, policy management, exceptions creation etc.  Suggest and detail design changes as and when needed  Documentation for the customers installations and provide continue service advice  Pro-actively review and maintain client infrastructure  Responding to emergency situations and performing effective troubleshooting during production outages  Working remotely or onsite as per business requirements Person Specification Essential  Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred.  Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line  Must have a good networking background and understanding  A high level of Palo Alto expertise in design, configuration, migrations, tuning and customisation of features  Thorough knowledge of Panorama, WildFire, Global Protect, and other Palo Alto features including and not limited to SSL decryption  Familiarity with Data Centre environment and hosted deployments/cloud  Experience of supporting clients remotely and face to face, along with experience of working with SIP providers  Experience with Wireshark or other protocol analysers  Excellent communication skills – both written and verbal  Must be flexible to work outside of business hours as per business requirements.  Needs to be able to remain calm under pressure and ensure a logical thought process is maintained. Show more Show less
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Bengaluru East, Karnataka, India
Experience: Not specified
Salary: Not disclosed
Bengaluru East, Karnataka, India
Experience: Not specified
Salary: Not disclosed