Data/Information Mgt Analyst 2

The Client Remediation Data Analyst is responsible for managing a professional team to integrate subject matter expertise within a defined area. You are expected to develop a deep understanding of how different areas collectively integrate within the sub-function, coordinate objectives within the entire function, and contribute to setting standards for others to follow. Your communication and diplomacy skills will be crucial in guiding, influencing, and convincing colleagues in various areas and regulators. You will be accountable for the volume, quality, timeliness, and delivery of end results within your area. Additionally, you may also be involved in short-term planning, resource planning, and have indirect responsibility for a cross-functional team to identify and validate client population analytics for remediation and remuneration issues. As a Data/Information Management Analyst, you will work independently to solve complex problems, integrating specialty area knowledge with industry standards. Your role involves understanding how your team and area align with others to achieve sub-function objectives. Utilizing analytical thinking, data analysis tools, and methodologies, attention to detail is essential when making judgments and recommendations based on factual information. Your communication and diplomacy skills will be crucial in exchanging potentially complex/sensitive information. Your work will have a moderate but direct impact on the core activities of the business, affecting the effectiveness of your team and closely related teams. Responsibilities of this role include various data activities such as database administration, data analysis, maintenance, data quality, and database management or architecture. You will focus on routine operational and administrative work, administering defined procedures, conducting analyses, and preparing reports. Your daily deliverables will be reviewed by senior team members, with limited contact outside your immediate area. It is essential to appropriately assess risk, adhere to policies and regulations, and maintain ethical conduct to safeguard Citigroup, its clients, and assets. Qualifications for this position include at least 2-5 years of relevant experience, the ability to think strategically, and engage external resources to achieve objectives. Proficiency in analytic tools such as SAS E-miner, Knowledge Seeker, SPSS, and experience with big data and machine learning tools like R and Python are advantageous. Familiarity with business analysis, requirement gathering, data analysis, SAS, SQL, RDBMS, MS Excel, PowerPoint, VBA, Jira, Bitbucket, and the banking domain is preferred. This role requires a Bachelor's/University degree or equivalent experience, with an overall experience of 2-5 years in a Data Analyst role. Experience in the Banking Industry is a plus. The job category is Decision Management, and it is a full-time position with a hybrid working model of a minimum of 3 days in the office per week, following regular local working hours aligned with NAM working hours. Please note that this job description provides a high-level overview of the work performed, and other job-related duties may be assigned as required.,