Data Entry & Backend Support Executive

Job Description

About MioSalon MioSalon is a leading SaaS platform for salon and spa management, helping businesses streamline appointments, billing, marketing, and customer engagement. We’re growing fast, and we’re looking for dependable team members to support our backend operations as we onboard new clients globally. Job Description We are looking for a detail-oriented and reliable Data Entry & Backend Support Executive to join our operations team. You will play a critical role in setting up new customer accounts by migrating data from their existing systems into MioSalon. You will also support various backend activities that ensure smooth and efficient customer onboarding and ongoing data accuracy. Key Responsibilities: Collect and organize client data including customer records, service menus, pricing, staff details, packages, and appointments. Accurately migrate data into the MioSalon platform for newly onboarded accounts. Work closely with the onboarding and customer success teams to ensure timely completion of account setup. Perform backend tasks such as updating service lists, adding staff profiles, setting access controls, configuring business settings, etc. Handle recurring backend support requests from clients — non-voice only (email, CRM, ticketing tools). Maintain internal documentation of tasks completed and issues flagged. Follow standard operating procedures and ensure high data accuracy. Requirements : Minimum 1 year of experience in backend support or data entry roles. Strong attention to detail and accuracy. Ability to handle repetitive tasks with consistency and quality. Exposure to Google Sheets, Excel, or basic data formatting tools. Self-motivated and comfortable working with minimal supervision. Why Join Us? Be part of a fast-growing SaaS brand in the beauty & wellness industry. Learn and grow in a supportive and structured work environment. Flexible working options may be available depending on the candidate and location. Show more Show less