Data Analyst

Dataart Technologies

5 - 10 years

3 - 6 Lacs

bengaluru

Posted:1 hour ago| Platform:

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Skills Required

business intelligence sql data visualization data integration tools statistics data warehousing jquery plsql salesforce java html etl snowflake python data analysis oracle airflow warehouse data engineering sql server netsuite tableau r aws hubspot

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Improve calibration of customer support auditors by analyzing historic audit results, developing a calibration dashboard, and recommending an appropriate target to leadership.
Enhance the customer support case data model to allow for efficient analysis of the impact of one case type on another in partnership with data engineering.
Deliver professional development services more cost-effectively by providing transparency to the true cost of delivery and related revenue.
Analyze cost trends based on delivery method, geographic location, session type, etc to identify and address the biggest cost drivers.

Requirements

5+ years of experience in data analysis
Demonstrable record of using data visualization best practices
Extensive expertise using business intelligence and data visualization tools (Tableau, Looker), including proficiency in SQL
Experience working with a cloud-based data warehousing and analytics stack (Airflow, dbt, Snowflake, AWS, Fivetran)
Proficient in a statistical or functional programming language (preferably python or R)
Understanding of ETL/ELT pipelines and Data Warehousing design, tooling, and support
Background in education in tech, or other fields with significant privacy, security, and compliance requirements
Experience building reports and analyzing data from company software, e.g., Netsuite, Hubspot, Salesforce etc.
Excellent communication skills in writing and conversation, especially with non-technical partners
A drive to understand data and key performance metrics and their relevance to our business and product decisions
Ability to learn and adopt new tools and methods
Strong analytical background and experience driving self-directed projects

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