Cyber Security Operations Lead

Job Summary:

We are seeking a highly skilled and experienced CyberSecurity Operations Lead to oversee and guide our cybersecurity operations team. The ideal candidate will have deep expertise in a wide range of security tools and practices, excellent leadership and communication skills, and a strong background in mentoring and team development.

Key Responsibilities:

Security Tool Expertise:

• Lead and manage operations involving tools such as CrowdStrike EDR, Microsoft Defender for Identity (MDI), Okta, Zscaler Proxy, Proofpoint Email Security, CLM, and others.
• Oversee Vulnerability Management, Application Security (AppSec), Security Awareness Programs, and Cybersecurity Risk Assessments.

Team Leadership & Coordination:

• Guide and mentor a team of cybersecurity analysts supporting various security platforms.
• Coordinate with infrastructure teams and customers to ensure seamless security operations.
• Conduct weekly meetings with customers to gather requirements, discuss progress, and align on priorities.
• Track and execute action items from customer meetings and internal reviews.

Training & Development:

• Manage and monitor the learning and upskilling roadmap for the cybersecurity team.
• Mentor junior analysts and enable them to effectively handle Level 1 support activities.

Communication & Reporting:

• Prepare and present detailed reports, dashboards, and updates to stakeholders.
• Ensure clear and professional communication across teams and with external partners.

Required Qualifications:

• Proven experience in cybersecurity operations and team leadership.
• Hands-on expertise in: CrowdStrike EDR, MDI, Okta, Zscaler, Proofpoint, CLM, etc.
• Vulnerability and risk management frameworks.
• Application security and awareness programs.
• Strong understanding of cybersecurity best practices and compliance standards.
• Excellent verbal and written communication skills.
• Certifications such as CISSP, CISM, OSCP (or equivalent) are mandatory.

Preferred Skills:

• Experience working in customer-facing roles.
• Ability to manage multiple priorities and drive results in a fast-paced environment.
• Familiarity with IT infrastructure and cloud environments.