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CXONE- Engineer/Developer

CXONE- Engineer/Developer

3 - 8 years

|

15 - 30 Lacs

hyderabad delhi / ncr mumbai (all areas)

Posted:2 weeks ago| Platform:

Apply

Skills Required

nice incontact ivr cxone nice cxone cxone migration migration cxone implementation

Work Mode

Work from Office

Job Type

Full Time

Job Description

4 years of experience with CXone (NICE inContact) experience

4+ or more years of CXone Studio scripting
CRM integration experience
IVR and ACD development experience
Experience mentoring other and helping with onboarding
Design and development of products, features, unit testing, code reviews and resolving bugs discovered in QA process.
Experience working both test and development/production environments
Additional cloud telephony experience, for example, Genesys Cloud, Five9, Talkdesk, Amazon Connect, Twilio, or 8X8 telephony platform experience is a plus
Ability to work independently
Certifications such as Core and Core+ Certified / NICE Certified Implementation Engineer (NCIE) and the ACD Administrator Certification preferred
Bachelors degree in Computer Science, IT, or engineering preferred

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