Sr. Associate, Innovation & AI Automation

Amgen Inc

4 - 9 years

14 - 18 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

global operations automation project management pharma production operations agile pharma marketing healthcare life sciences operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Analyze customer behavior, industry benchmarks, and technology adoption to inform marketing playbooks and innovation roadmaps
Help drive Innovation & Automation by documenting requirements to design and implementation of AI-powered solutions, including GenAI and Agentic frameworks, with a focus on automation, personalization, and data-driven decision-making
Partner cross-functionally to documenting insights and helping identify emerging technologies that can be created into scalable capabilities
Support the delivery of emerging capabilities by orchestrating delivery of capabilities by following Agile practices.

Cross-Functional Collaboration

Collaborate closely with Cross-Channel Engagement Leads, Global Customer Capabilities (GCC), and Technology stakeholders on initiatives impacting internal GCC processes and operations and net-new marketing AI capabilities.
Partner effectively with DTI to drive client satisfaction and capability enhancements.
Enhance client satisfaction by proactively identifying issues, escalating urgent needs, and effectively communicating to partners

Qualifications & Skills:

Skills :

Ability to contextualize emerging technologies within broader business goals; skilled in scenario planning and long-term capability building
Able to clearly articulate future-state visions and influence diverse stakeholders across technical and commercial domains
AI Literacy of GenAI, LLMs, and familiar with agentic frameworks (e. g. , building and integrating intelligent agents into marketing ecosystems)
Significant prompting experience and knowledge on how to generate desired outputs from LLMs
Industry Awareness with how leading organizations are shaping their future marketing functions and technology investments
Skilled at documenting and synthesizing disparate requirement to guide the creation of AI solutions that solve problems through innovative, non-traditional approaches
Experience delivering solutions with the Agile framework

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