Customer/Application Support Executive L1 support For an global MNC

2 - 5 years

4 - 6 Lacs

navi mumbai mumbai (all areas)

Posted:6 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service over web, phone, email
Manage Level 1 Support TicketsApplication support tickets raised over web, emails and callsEscalate work non completion inside defined SLAsCoordination with Internal and External stakeholdersWeekly reports

Required Candidate profile

B.Sc IT graduate minimum with L1 Application support skillsMS Office tools expertiseExcellent communication skills in EnglishAbility to manage foreign clientsWork Shift 10 AM - 7 PM. 6 days a week

Perks and benefits

Allowances and benefits as per MNC group HR policy

Mock Interview

Practice Video Interview with JobPe AI

Start Jira Tool Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Talent Corner Hr Services logo
Talent Corner Hr Services

Human Resources

Mumbai

RecommendedJobs for You