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Home
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Jobs in delhi
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Zorba Consulting
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Customer Support

Customer Support

Zorba Consulting

2 - 5 years

|

6 - 11 Lacs

delhi delhi india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

customer support customer service written communication verbal communication technical aptitude

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Provide exceptional customer support through various communication channels.
Deliver outstanding written and verbal communication in English at a native level.
Maintain a customer-centric mindset with a passion to help and deliver quality service.
Resolve customer issues and inquiries with professionalism and efficiency.
Work flexibly, including holidays, weekends, and on-call shifts if required.
Handle multiple tasks simultaneously with strong attention to detail.
Communicate effectively with internal and external stakeholders.
Proactively identify and solve problems, and resolve conflicts when necessary.
Apply technical aptitude and curiosity to understand product/service functionalities.
Utilize strong analytical skills to assess and improve service delivery.

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Zorba Consulting

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