Customer Support

GreedyGame is an app growth and monetization platform that empowers app developers to grow their apps quickly and sustainably. We provide curated products and services, allowing developers to focus on creating world-class content while we manage distribution and revenue maximization. Our aim is to transform the app economy by making app development financially viable and supporting innovative apps that solve problems and add daily value to users" lives. This is a full-time hybrid role for a Customer Support Intern based in Bengaluru, where some work from home is acceptable. The Customer Support Intern will be responsible for providing technical support, ensuring customer satisfaction, and addressing customer inquiries. Day-to-day tasks include assisting with troubleshooting issues, maintaining customer records, and collaborating with other teams to improve customer experience. The main responsibilities of the Customer Support Intern include: - Responding to customer inquiries via email and chat in a professional and timely manner. - Assisting customers with product or service questions, troubleshooting, and account-related issues. - Escalating complex issues to senior support staff or relevant departments. - Maintaining accurate records of customer interactions. - Collaborating with the team to identify and report customer feedback for product/service improvements. - Contributing to the creation and maintenance of support documentation and FAQs. The budget range for this role is 15-25 monthly.,