Customer Support

Job Title:

Location:

About the Role

International Chat Process Executives

Key Responsibilities

• live chat and email support

• Respond promptly and accurately to customer queries and concerns.

• Maintain a professional tone and clear written communication at all times.

• Document all interactions and update customer records in the CRM system.

• Coordinate with internal teams to resolve complex issues when required.

• response time, accuracy, and customer satisfaction

• Adhere to process guidelines, security protocols, and service quality standards.

Required Skills & Competencies

• written English communication skills

• Ability to multitask (handle multiple chat windows simultaneously).

• problem-solving and typing

• Good understanding of customer service principles.

• in night shifts

• Tech-savvy and comfortable using CRMs, ticketing systems, and MS Office tools.

Educational Qualification

• Graduate / Undergraduate (any stream)

• Freshers with strong written English are welcome.

• international chat or email support

Shift & Work Details

• Shift:

• Work Mode:

• Working Days:

Perks & Benefits

• salary package + performance-based incentives

• Cab facility / Transport allowance

• Comprehensive training and career growth opportunities

• Friendly and inclusive work culture