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Customer Support

Customer Support

0 - 1 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform:

Apply

Skills Required

support chat resolve service

Work Mode

On-site

Job Type

Full Time

Job Description

WELCOME FRESHER'S

About the Company:-

Hi Folks,

Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.

About the Role

Job Title: Customer Service

Domain: Voice / NON -VOICE Process

Experience: 0-1 Year(s)

Location: Mumbai -Malad

Shift: 7:00AM -11:00PM (Any 9 Hours)

Responsibilities

Provide high-quality customer support via various channels (phone, email, chat, etc.).
Address customer inquiries related to products or services in a timely and professional manner.
Resolve customer issues and complaints effectively, ensuring satisfaction.
Assist in the sales process by providing product information and support to customers.
Maintain accurate records of customer interactions and transactions.
Collaborate with the sales team to enhance customer experience and service delivery.
Handle escalations and ensure customer satisfaction at every touchpoint.

Qualifications

Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience

If you're interested, please share your updated CV with me at alok.sharma2@teleperformancedibs.com.

Share below details:

Name -
Education-
Location-
Experience-
CTC-
ECTC-
Notice period -

Looking forward to hearing from you.

hashtag#CustomerService hashtag#Salesdomain hashtag#Customerhandling hashtag#CutomerSupport hashtag#CustomerIntraction hashtag#EscalationHandling

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