Customer Support

Inovance Technology Private Limited

0 - 2 years

2 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

customer handling communication skills excel word mail drafting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Responsible for handling customer inquires and complaints professionally and efficiently.
Ability to process customers orders and payments accurately and in a timely fashion.
Maintaining accurate and up-to-date customer records and documentation.
Handling incoming and outgoing mail and deliveries
Evaluating the quality of all services and identifying areas that needs improvement.
Ability to understand customer problems and advocate for them with internal team and offer solution to their needs.
Ensure customer satisfaction through follow-ups.
Stay updated on product updates and trends

Preferred candidate profile

0 - 1 Year of experiences in Customer support or Engineering graduates with excellent communication and MS Excel knowledge is preferred.
Basic knowledge on Electronics.
Advanced Knowledge in MS Excel, Word and power point.
Problem solving skills

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