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AKSHAYA ENTERPRISES
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Customer Support

Customer Support

AKSHAYA ENTERPRISES

0 years

|

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Skills Required

us healthcare international voice process fresher good communication

Work Mode

On-site

Job Type

Full Time

Job Description

Your key responsibilities would be:

Professionally manage inbound and outbound international customer calls.
Ensure compliance with company policies and procedures during all customer interactions.
Execute assigned tasks in line with the latest work instructions and process updates.
Troubleshoot and resolve customer issues effectively and efficiently.
Achieve daily productivity and quality targets consistently.
Accurately document all customer interactions in the designated platform.
Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc.
Ensure compliance with data integrity guidelines and the companys information security policies

Shift Timings:

Work Mode:

Work Location:

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AKSHAYA ENTERPRISES

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