Posted:4 hours ago|
Platform:
On-site
Full Time
Handle inbound/outbound customer calls in a professional and courteous manner.
Resolve customer queries, complaints, or issues related to products or services.
Maintain accurate records of interactions and transactions.
Escalate unresolved issues to the appropriate departments as necessary.
Follow communication scripts, guidelines, and policies.
Achieve individual and team targets (e.g., customer satisfaction, call handling time).
Stay updated with product knowledge and process changes.
Provide feedback on customer concerns to help improve services and processes.
Minimum 12th pass / Graduate in any discipline.
02 years of experience in a voice process (freshers can apply).
Excellent verbal communication skills in [languages required, e.g., English, Hindi, regional languages].
Basic computer knowledge (MS Office, CRM tools).
Good listening skills and attention to detail.
Ability to work in rotational shifts (if applicable).
Prior experience in BPO or customer service environment.
Ability to handle pressure and meet deadlines.
Positive attitude and team spirit.
Customer-first mindset.
AKSHAYA ENTERPRISES
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
0.5 - 2.75 Lacs P.A.
vadodara
Experience: Not specified
1.5 - 2.25 Lacs P.A.
bharuch, anand, vadodara
Experience: Not specified
1.5 - 2.25 Lacs P.A.
Experience: Not specified
1.0 - 2.5 Lacs P.A.
Experience: Not specified
1.5 - 2.0 Lacs P.A.
bengaluru
Experience: Not specified
2.75 - 4.0 Lacs P.A.
Experience: Not specified
2.0 - 3.0 Lacs P.A.
Experience: Not specified
Salary: Not disclosed
Experience: Not specified
1.20924 - 1.8 Lacs P.A.
cannanore
Salary: Not disclosed
