Customer Support

As a Customer Support Specialist at Techerudite, a leading IT agency in India, specializing in web development, mobile application development, and digital marketing services, you will play a crucial role in ensuring customer satisfaction and providing technical assistance. Your primary responsibilities will include addressing customer inquiries, troubleshooting issues, and maintaining customer records to deliver exceptional service and enhance the overall customer experience. To excel in this role, you must possess strong interpersonal skills with a focus on customer satisfaction. Your analytical skills will be essential in identifying and resolving issues efficiently. Effective written and verbal communication skills are key to successfully interacting with customers and colleagues. The ability to work independently and manage your time effectively is crucial for meeting the demands of the position. While prior experience in IT or related fields is advantageous, a minimum of 6 months to 2 years of relevant experience is required for this full-time, on-site position based in Ahmedabad, Gujarat. A bachelor's degree or equivalent experience in a relevant field is preferred. Fluency in English communication is mandatory to effectively engage with customers and provide high-quality support. Join Techerudite and be part of a team committed to integrity, transparency, and timely delivery of high-quality services. Embrace the opportunity to contribute to the excellence and consistent innovation that defines our approach to web development, mobile app development, and digital marketing.,