Customer Support Specialist

Job Description

Company Description Madefox Private Limited is a company where Technology, Trade, and Tradition converge with purpose. We deliver innovative tech solutions, facilitate global market connections through import-export, and celebrate handcrafted products. Our mission is to achieve impactful, sustainable growth by blending modern innovation with timeless values. Role Description This is a full-time on-site role located in Udaipur for a Customer Support Specialist at Madefox Private Limited. The Customer Support Specialist will be responsible for providing excellent customer service, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to address customer needs. Qualifications Customer Support and Technical Support skills Interpersonal Skills and Customer Satisfaction focus Analytical Skills Experience in a customer-facing role Excellent communication skills Ability to work collaboratively in a team environment Experience in the tech industry is a plus Bachelor's degree in a related field Show more Show less