Company Description Madefox Private Limited is a company where Technology, Trade, and Tradition converge with purpose. We deliver innovative tech solutions, facilitate global market connections through import-export, and celebrate handcrafted products. Our mission is to achieve impactful, sustainable growth by blending modern innovation with timeless values. Role Description This is a full-time on-site role located in Udaipur for a Customer Support Specialist at Madefox Private Limited. The Customer Support Specialist will be responsible for providing excellent customer service, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to address customer needs. Qualifications Customer Support and Technical Support skills Interpersonal Skills and Customer Satisfaction focus Analytical Skills Experience in a customer-facing role Excellent communication skills Ability to work collaboratively in a team environment Experience in the tech industry is a plus Bachelor's degree in a related field Show more Show less
As a Customer Support Specialist at Madefox Private Limited, you will play a key role in providing exceptional customer service and technical support to our clients. Your primary responsibility will be to address customer queries, resolve technical issues, and ensure overall customer satisfaction. Utilizing your analytical skills, you will assess customer needs and provide effective solutions in a timely manner. To excel in this role, you must possess strong interpersonal skills with a focus on customer satisfaction. Your ability to communicate effectively and work collaboratively within a team environment will be crucial for success. Prior experience in a customer-facing role is preferred, and any background in the tech industry would be advantageous. Madefox Private Limited values a customer-centric approach and aims to blend modern innovation with timeless values. By joining our team, you will contribute to our mission of achieving impactful and sustainable growth through excellent customer support and service. If you have a Bachelor's degree in a related field and are passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity in Udaipur.,
Your role at Madefox Private Limited as a Customer Support Specialist will involve providing excellent customer service, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to address customer needs. Key Responsibilities: - Provide excellent customer service - Resolve technical issues - Ensure customer satisfaction - Utilize analytical skills to address customer needs Qualifications: - Customer Support and Technical Support skills - Interpersonal Skills and Customer Satisfaction focus - Analytical Skills - Experience in a customer-facing role - Excellent communication skills - Ability to work collaboratively in a team environment - Experience in the tech industry is a plus - Bachelor's degree in a related field Madefox Private Limited is a company that focuses on the convergence of Technology, Trade, and Tradition. They deliver innovative tech solutions, facilitate global market connections through import-export, and celebrate handcrafted products. Their mission is to achieve impactful, sustainable growth by blending modern innovation with timeless values.,