Company Description Madefox Private Limited is a company where Technology, Trade, and Tradition converge with purpose. We deliver innovative tech solutions, facilitate global market connections through import-export, and celebrate handcrafted products. Our mission is to achieve impactful, sustainable growth by blending modern innovation with timeless values. Role Description This is a full-time on-site role located in Udaipur for a Customer Support Specialist at Madefox Private Limited. The Customer Support Specialist will be responsible for providing excellent customer service, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to address customer needs. Qualifications Customer Support and Technical Support skills Interpersonal Skills and Customer Satisfaction focus Analytical Skills Experience in a customer-facing role Excellent communication skills Ability to work collaboratively in a team environment Experience in the tech industry is a plus Bachelor's degree in a related field Show more Show less
As a Customer Support Specialist at Madefox Private Limited, you will play a key role in providing exceptional customer service and technical support to our clients. Your primary responsibility will be to address customer queries, resolve technical issues, and ensure overall customer satisfaction. Utilizing your analytical skills, you will assess customer needs and provide effective solutions in a timely manner. To excel in this role, you must possess strong interpersonal skills with a focus on customer satisfaction. Your ability to communicate effectively and work collaboratively within a team environment will be crucial for success. Prior experience in a customer-facing role is preferred, and any background in the tech industry would be advantageous. Madefox Private Limited values a customer-centric approach and aims to blend modern innovation with timeless values. By joining our team, you will contribute to our mission of achieving impactful and sustainable growth through excellent customer support and service. If you have a Bachelor's degree in a related field and are passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity in Udaipur.,