Customer Support Representative

0 years

0 Lacs

Posted:11 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Company Description:

We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.

Responsibilities

  • Respond to customer inquiries and resolve issues promptly via phone, email, or chat
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Identify and assess customers’ needs, and provide appropriate solutions or alternatives
  • Keep accurate records of customer interactions, transactions, comments, and complaints

Candidate Profile Required

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

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Higher Education

Mohali Punjab

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