Customer Support Representative

Customer Support (UK Voice) & Data Entry — Accounting background

Location: Chennai
Shift: UK hours — 2:30 pm–11:30 pm or 1:30 pm–10:30 pm (IST)
Experience: Minimum 2 years
Employment: Full-time, Permanent

About the Role

You’ll handle UK tenant calls/emails for rent collection and maintain accurate payment records. The role needs strong data entry skills, clear English communication, and basic accounting knowledge (correct debit/credit classification across typical transactions). Training will be provided on internal systems.

Key Responsibilities

• Record, update, and maintain rent payment data accurately.
• Make outbound follow-ups (calls/emails) for overdue rents; log outcomes.
• Post cash to ledgers correctly (Bank, Sales/AR, Deposits/Suspense) and reconcile with statements.
• Use Excel to track payments, prepare simple reports (aging, exceptions).
• Work with Finance/Property teams to resolve discrepancies and month-end tidy-ups.
• Maintain tidy records and follow internal policies.

Requirements

• English communication strong enough for UK voice calls.
• Fast, accurate data entry; comfortable with Excel (filters/sort; basic formulas; pivots a plus).
• Basic accounting: double-entry, debit/credit for receipts, charges, refunds, and adjustments.
• Confident making polite follow-up calls for overdue payments.
• Fast learner; able to work UK shifts.
• Preferred: Accounting degree (B.Com or equivalent); prior rent collection/finance admin; Xero/CRM exposure.
• Commitment: Willing to commit minimum 2 years.

Benefits

• Provident Fund
• Paid sick time
• Stable, long-term role

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Are you strong in English communication to take UK calls?
• Do you have 2+ years in customer support/data entry?
• Do you hold an Accounting degree (B.Com or equivalent)?
• When can you start?
• Are you willing to commit min 2 years?
• Do you have your own laptop?

Work Location: In person

Speak with the employer
+91 7550388624