As a customer service representative, your role will involve promptly and professionally responding to customer inquiries through various channels such as phone, email, chat, or social media. You will be responsible for efficiently resolving customer issues while maintaining a positive and empathetic attitude. Providing accurate information about products and services to customers is crucial, as well as documenting customer interactions, feedback, and resolutions in the CRM system. In this fast-paced environment, you should have the ability to multitask, prioritize tasks, and manage your time effectively. Your patience, empathy, and passion for helping others will be key qualities that will contribute to your success in this role. This is a full-time, permanent position suitable for freshers with a Higher Secondary (12th Pass) education qualification. Proficiency in Hindi is required for this role, and the work location will be in person. If you are someone who enjoys assisting customers, problem-solving, and providing excellent service, we encourage you to apply for this opportunity and be part of our customer service team.,

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