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Customer Support Representative

1 - 3 years

2 - 4 Lacs

Bengaluru

Posted:11 hours ago| Platform: Naukri logo

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Skills Required

Customer Support Blended Process Communication Skills Domes Voice Process International Process Chat Process Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide customer support through various channels such as chat, email, and voice calls. Handle customer inquiries and resolve issues in a timely and professional manner. Work on multiple processes including blended process, domestic process, international process, and voice process. Develop strong communication skills to effectively interact with customers from diverse backgrounds. Meet performance targets set by the organization. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment or similar industry. Excellent communication skills with ability to work under pressure. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency. Ability to adapt quickly to new technologies and software applications used in the call center environment.

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