Customer Support Representative

1 - 6 years

0 - 2 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities

  • Communicate clearly and confidently in English to resolve queries and concerns.
  • Prior experience in

    English voice process / international customer support

    is highly preferred.
  • Excellent communication skills in English (both verbal and written) with a

    neutral/global accent

    .
  • Strong active listening, empathy, and problem-solving skills.
  • Laptop/desktop with reliable Wi-Fi connection

    is mandatory.
  • Basic computer literacy; ability to quickly learn CRM/ticketing tools.
  • No specific domain knowledge required.

Technical Requirements:

  • Candidates must have a high-quality webcam and headphones .
  • Reliable fiber internet connection required (mobile network connections will not be accepted)

Communication Skills:

  • Fluent English communication skills with clear pronunciation and no mother tongue influence
  • Ability to understand and speak English effectively

Work Environment:

  • Dedicated workspace with minimal interruptions
  • Quiet environment free from background noise

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