Customer Support Representative

We are looking for a proactive and customer-focused Customer Care Executive / Sr. Customer Care Representative to handle outbound customer interactions. The ideal candidate should have excellent communication skills and a professional approach to customer engagement.

Freshers with a strong command of communication and email etiquette are encouraged to apply.

Having a call center background will be an added advantage.

Key Responsibilities:

• Make a high volume of outbound calls to potential or existing customers
• Provide accurate information and support to resolve customer queries
• Maintain detailed call records and update CRM or internal systems
• Follow communication scripts and campaign guidelines
• Coordinate with internal teams to ensure a seamless customer experience
• Maintain professionalism and build positive relationships with customers

Skills Required:

• Excellent Communication Skills (both verbal and written)
• Email Communication Ability to draft clear and professional emails
• Active Listening and ability to respond appropriately
• Problem-Solving attitude with a customer-centric approach
• Strong Interpersonal Skills and team collaboration
• Ability to Multitask and manage workload efficiently

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