Posted:13 hours ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking passionate and motivated individuals for the position of Customer Support in our team in India. This is an exciting opportunity for freshers/entry-level candidates to start their career in a dynamic work environment, where you will be responsible for assisting customers with their inquiries and providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Assist customers with troubleshooting and resolving issues related to their accounts.
  • Document customer interactions and maintain records of inquiries and resolutions.
  • Collaborate with other team members and departments to improve customer service processes.
  • Continuously improve personal knowledge of company products and services.

Skills and Qualifications

  • Excellent verbal and written communication skills in English,Hindi,Kannada,Bengali
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle difficult situations and remain calm under pressure.
  • Strong interpersonal skills and a customer-oriented mindset.

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