AR Caller

Qura Consulting Services

2 - 4 years

0 Lacs

Chennai Tamil Nadu India

Posted:3 months ago| Platform:

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Skills Required

resolve analyze billing software coding cpt management radiology

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

The AR Caller is responsible for following up on outstanding insurance claims and patient balances to ensure timely collection and resolution. This role plays a key part in the revenue cycle process by contacting insurance companies and patients to verify claim status, appeal denials, and resolve issues related to reimbursement.

Key Responsibilities

Call insurance companies (payers) to follow up on outstanding claims and resolve issues.
Review and analyze Explanation of Benefits (EOBs), denials, and claim status reports.
Identify reasons for denials, underpayments, or delays in claim processing.
Initiate appeals and re-submissions for denied or rejected claims.
Work within billing software and portals to update claim status and documentation.
Communicate effectively with clients, team members, and insurance representatives.
Meet daily and monthly productivity and quality targets.
Maintain up-to-date knowledge of billing rules, insurance guidelines, and coding systems (CPT, ICD, HCPCS).
Document all call activity and claim status accurately in the system.

Eligibility:

2 to 4 years of experience as AR caller
Good Denial management knowledge
Experience in Radiology, anesthesia and Emergency medicine is an added advantage
Should be in notice period and joining with in 30 days

Contact: 8428000331/8428000377

Email: nivetha.elangovan@quraconsulting.com

Job Location: Chennai, Hyderabad, Coimbatore

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