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Customer Support

Customer Support

Fresh & Natural

0 years

|

1 - 2 Lacs

esplanade kolkata west bengal

Posted:15 hours ago| Platform: SimplyHired logo

Apply

Skills Required

customer service english 12th pass bachelor's degree in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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