Customer Support

As an Inbound Customer Support Representative in Vadodara, you will play a crucial role in handling credit card inquiries, resolving issues, and providing excellent service to customers. Your responsibilities will include: - Assisting with credit limit adjustments, card replacements, and account updates. - Educating customers on benefits, rewards, and policies. - Maintaining records in CRM and ensuring compliance with company policies. - Meeting performance metrics and delivering a positive customer experience. To excel in this role, you should have the following qualifications: - Bachelor's degree. - Customer service experience, preferably in financial services. - Strong communication, problem-solving, and multitasking skills. - Proficiency in CRM tools and MS Office. - Willingness to work flexible shifts, mostly day shifts. This opportunity offers a competitive salary, career growth opportunities, a flexible schedule, and Provident Fund benefits. The work location is in person, and the job type is full-time, permanent, suitable for fresher candidates. If you are interested in this position, you can contact the employer at +91 9687676592. As an Inbound Customer Support Representative in Vadodara, you will play a crucial role in handling credit card inquiries, resolving issues, and providing excellent service to customers. Your responsibilities will include: - Assisting with credit limit adjustments, card replacements, and account updates. - Educating customers on benefits, rewards, and policies. - Maintaining records in CRM and ensuring compliance with company policies. - Meeting performance metrics and delivering a positive customer experience. To excel in this role, you should have the following qualifications: - Bachelor's degree. - Customer service experience, preferably in financial services. - Strong communication, problem-solving, and multitasking skills. - Proficiency in CRM tools and MS Office. - Willingness to work flexible shifts, mostly day shifts. This opportunity offers a competitive salary, career growth opportunities, a flexible schedule, and Provident Fund benefits. The work location is in person, and the job type is full-time, permanent, suitable for fresher candidates. If you are interested in this position, you can contact the employer at +91 9687676592.