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Capgemini
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Customer Support Order Management Specialist

Customer Support Order Management Specialist

Capgemini

1 - 5 years

1 - 5 Lacs

chennai

Posted:3 hours ago| Platform:

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Skills Required

sap supply chain customer service microsoft applications salesforce purchase order creation order management sales order purchase order fulfillment supply planning sales customer support vendor development procurement supply chain management scm

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR ROLE
We are looking for a qualified Customer support order management specialist to be a part of our company. In this role you will play a key role in

Manage Customer Service functions in dynamic business requirement and ongoing supply chain issues in order to achieve both Top & Bottom-line business growth manage Supply Planning

Monitor and Support Sales order creation, Purchase order creation, Master setups related to material, customer, etc.

Analyse customer forecast, discuss with business team and customers and align accordingly

Lead and manage the required set-ups to operationalize new lanes for transacting businesses for Client sourced products.

YOUR PROFILE

SCM Customer service experience in FMCG industry, preferably cross-functional

Excellent communication skills

Sound knowledge in SAP

Exp in using service desk tools like ticketing system, Supply plan tool, Sales force and Supply 360

Strong working knowledge of Microsoft applications

Preferably Bachelors or Masters degree in Engineering/SCM background.

Experience 5 to 7 years

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Customer Support Order Management Specialist