Customer Support

One Degree North Human Resource

0 - 1 years

2 - 3 Lacs

bengaluru karnataka india

Posted:1 hour ago| Platform: Foundit logo

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Skills Required

crm software troubleshooting communication skills time management problem solving attention to detail empathy multitasking technical knowledge customer focus

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated Customer Support Representative to join our team in India. The ideal candidate will have 0-1 years of experience in a customer service role and will be responsible for providing exceptional support to our customers, ensuring their inquiries are resolved quickly and effectively.

Responsibilities

Provide timely and effective support to customers via phone, email, and chat.
Resolve customer inquiries and complaints in a professional manner.
Document customer interactions in the CRM system accurately and efficiently.

Niharika- 9611793013

Shifa-6364327839

Vinita - 7411560850

Mithila-6364327842
Collaborate with team members to improve customer service processes.
Assist in training and onboarding new team members as needed.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi.
Strong problem-solving skills and the ability to think critically.
Familiarity with customer service software and CRM systems.
Basic understanding of product knowledge and services offered by the company.
Ability to work in a team environment and adapt to changing situations.

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