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Customer Support - Insurance

0 years

2 - 3 Lacs

Delhi India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

support documentation excel reports resolve management communication data

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:-Make outbound calls to potential customers and explain product features and

Benefits

  • Handle inbound inquiries and provide relevant information about insurance
plans
  • Follow up with customers via calls/emails for renewals, documentation, and
queries
  • Maintain accurate records of customer interactions in Excel and internal CRM
  • Share daily call reports and customer updates with the team
  • Collaborate with internal departments to resolve customer concerns
effectively
  • Meet daily and monthly targets set by the management
Required Qualification
  • Minimum qualification: 12th pass; Graduation preferred
  • Excellent communication skills in Hindi and English
  • Confident and persuasive with strong customer handling ability
  • Comfortable using Microsoft Excel for maintaining basic data and reports
  • Prior experience in tele calling, telesales, or insurance is a plus( Freshers will also be considered)
  • A proactive approach and a positive attitude towards sales targets
Skills: customer,communication skills,insurance,cutomer support,sales

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