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Customer support - Freshers

0 - 2 years

0 - 2 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking enthusiastic and motivated freshers to join our Customer Support team in India. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Assist in troubleshooting and resolving customer issues effectively. Maintain a positive, empathetic, and professional attitude towards customers at all times. Document customer interactions in the CRM system for future reference. Collaborate with team members and other departments to enhance customer experience. Skills and Qualifications Strong verbal and written communication skills in English. Basic knowledge of customer service principles and practices. Ability to handle customer complaints and provide effective solutions. Familiarity with CRM software and Microsoft Office Suite. Problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks.

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1130 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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