Job Title: Customer Support Executive (Voice & Non-Voice) Location: Noida Sector 9 Employment Type: Full-Time | On-Site Company Name: WTF Gyms About the Company: WTF Gyms is India’s fastest-growing fitness-tech brand, committed to transforming the customer experience in the fitness industry. With a strong presence across Delhi NCR, we pride ourselves on delivering exceptional support, service, and results to our members and clients. Role Overview: We are looking for a proactive and customer-focused Customer Support Executive to manage interactions across both voice and non-voice channels—including phone calls, emails, and live chat. This is a full-time, day-shift role based in Noida Sector 9, ideal for candidates with strong communication skills and a passion for helping others. Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Resolve issues effectively and provide accurate information using internal tools. Log all customer interactions and follow up where necessary. Collaborate with internal departments to ensure seamless resolution. Maintain a courteous, empathetic, and professional tone in all interactions. Requirements: Excellent verbal and written communication skills in English and Hindi. 0–2 years of experience in a customer support role (voice/non-voice). Strong listening ability and a customer-first attitude. Basic computer proficiency and experience with CRM platforms. Ability to thrive in a fast-paced, team-oriented environment. Willingness to work in day shift only. Show more Show less

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