Customer Support Executive - Work from Home

Job Description

Key Highlights Position : Pre Sales Associate Location : Remote Experience : 1-3 in customer service/ pre sales Timing & shift : 9:30am to 7:30pm, 6 working days Language : English & Hindi CTC : Upto 3 lacs annually + Monthly Incentives What would you be doing? Provide expert counseling to prospective students about Airblack's makeup and beauty courses, helping them choose the right programs based on their career aspirations. Create and maintain a detailed list of potential prospects to target and engage with. Contact 150 to 200 candidates daily through calls, emails, or other communication methods to generate interest and qualify leads. Develop and manage a pipeline of prospects by maintaining effective communication and conducting regular follow-ups to drive conversions. Work closely with the sales team to ensure a smooth transition of qualified leads, sharing insights and updates for a seamless handover. What makes you a suitable candidate? 0-2 Years of experience in B2C pre-sales in industries like Edtech, Banking and Insurance etc or working as a customer support/client relations in BPO sector. Fluent communication in English and Hindi Have a growth mindset to build India's largest skilling academy! Why should you join Airblack? Empowering Entrepreneurs: We cultivate a culture of entrepreneurship where individuals are employees and owners of their work. Drive for Success: Embrace challenges head-on, applying your skills and expertise to accomplish tasks precisely and excellently. Thriving Market Opportunity: Join us on an exhilarating journey as we pioneer India's inaugural platform for passion skills, offering a unique and vibrant market to shape and build upon. Work with a stellar team: Great missions require great people - and we are fortunate to have some of the smartest and nicest people support us in our journey. Our dream team comprises ex-entrepreneurs, VCs, and operators from places such as Goldman Sachs, Paytm, Oyo, Bain & Co., BCG, Urban Company, top IITs, IIMs, and universities such as DU and NIFT