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Woodrock Infotech Private Limited
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Customer Support Executive

Customer Support Executive

Woodrock Infotech Private Limited

2 - 6 years

0 Lacs

mysore karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer support customer satisfaction online support technical support team collaboration verbal written communication problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at Woodrock Infotech Private Limited, your primary responsibility will be to manage customer support inquiries, maintain customer satisfaction, provide online and technical support, and ensure high levels of customer service. You will be tasked with effectively communicating with customers, resolving their issues promptly, and delivering the best possible support experience. The ideal candidate for this full-time on-site role located in Mysuru should possess exceptional customer support and satisfaction skills, online support and customer service expertise, as well as technical support abilities. Strong verbal and written communication skills are essential, along with proficiency in customer support software and tools. You should have excellent problem-solving capabilities, attention to detail, and the ability to work collaboratively in a team environment. While previous experience in a customer support role would be advantageous, it is not mandatory. A bachelor's degree in a relevant field or equivalent experience is preferred. Join our versatile and dedicated team at Woodrock Infotech Private Limited, and contribute to helping companies achieve growth through exceptional customer service.,

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Customer Support Executive