Customer Support Executive

About MyOperator

MyOperator is a leading SaaS-based call management system dedicated to transforming

how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud

telephony solutions empower over 30,000+ businesses across India to streamline calls, track

interactions, and elevate their customer experience. We're on a mission to build the best

communication infrastructure for small and medium-sized enterprises, and we're growing fast!

We're looking for a passionate, self-driven, and goal-oriented Customer Support professional

with strong communication skills and a customer-first mindset. If you enjoy problem-solving,

connecting with people, and thrive in a fast-paced environment, we'd love to meet you!

A background in technology or familiarity with tech products is a plus. Youll play a key role in

assisting customers via calls, emails, and chatsproviding timely, clear, and helpful support.

What Youll Do:

• Build in-depth knowledge of our products and services to assist customers effectively.
• Deliver prompt, professional, and accurate support across chats, emails, and calls.
• Aim for high First Contact Resolution (FCR) in all interactions.
• Address customer inquiries around quotes, orders, delivery status, complaints, returns, and warranties.
• Manage support tickets with clear and well-written responses.
• Meet daily and weekly performance targets, both individually and as a team.
• Share insights and feedback with the team to improve customer experience and internal processes.

Requirements

• 0-2 years of experience in customer support, preferably in software, IT, or internet-based

services.

• Strong written and verbal communication skills.
• Ability to manage time effectively and handle multiple tasks.
• Comfortable working with basic software tools and platforms (tech-savvy preferred).
• A willingness to learn, adapt, and grow in a dynamic environment.

Benefits

• Supportive and collaborative team culture
• Opportunities to grow and develop professionally
• Work with a purpose-driven brand that values customer satisfaction

You may also check our company profile at http://myoperator.com/.

You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

You may also check our company profile at http://myoperator.com/. Let me know if you have

any questions.

You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/