Customer Support Executive

V Job Consultancy

1 - 3 years

0 - 2 Lacs

Noida Delhi / NCR

Posted:13 hours ago| Platform:

Apply

Skills Required

Customer Support Bpo Voice International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

#immediate joiner

HR Soni

Understanding customer needs
: Listen to customer concerns and try to understand the root cause of the issue
Resolving customer issues
: Use empathy and problem-solving skills to provide timely resolutions
Maintaining customer relationships
: Make customers feel valued and recognized
Communicating with customers
: Provide consistent support across multiple channels, such as phone, email, chat, and social media
Generating sales leads
: Use your role as a direct contact with customers to generate new business leads
Processing orders
: Oversee the timely delivery and payment of sales orders
Handling returns, refunds, and exchanges
: Process returns, refunds, and exchanges as needed
Documenting interactions
: Record all customer interactions accurately and consistently for future reference

More Jobs at V Job Consultancy

Customer Support Executive

Noida

Experience: Not specified

INR 2 - 3 Lacs

Customer Care Executive, sales excutive

Noida, Gurugram

Experience: Not specified

INR 0 - 3 Lacs

Customer Support Executive

Faridabad, Gurugram, Delhi / NCR

Experience: Not specified

INR 0 - 2 Lacs

Customer Support Executive

Gurugram, Delhi / NCR

1.0 - 2.0 yrs

INR 0 - 3 Lacs

Customer Support Executive

Gurugram, Delhi / NCR

1.0 - 2.0 yrs

INR 0 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.