Customer Support Executive

1 - 5 years

4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Customer Support Executive Email Process

We are hiring Customer Support Executives for a global email-based support process. This role involves handling customer queries through written communication and providing accurate resolutions within defined SLAs.

Salary Details:

CTC: 36,000 – 38,000 per month

In-hand: 30,300 – 32,300 approx.

Roles & Responsibilities:

Respond to customer queries via email support

Ensure timely and effective resolution as per process guidelines

Maintain high-quality written communication standards

Meet productivity, quality, and compliance metrics

Eligibility Criteria:

Qualification: Any Graduate

Experience: Minimum 1 year of BPO experience on paper

Communication: Excellent written English communication skills (mandatory)

Typing: Good typing speed and accuracy

Shift: Willing to work in rotational shifts including night shifts

Key Skills:

Email Support

Non-Voice Process

Customer Service

BPO

Written Communication

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Teleperformance (TP) logo
Teleperformance (TP)

Business Process Outsourcing (BPO)

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