Customer Support Executive

IndianAppGuy Tech PVT LTD

5 years

0 Lacs

Bengaluru Karnataka India

Posted:4 months ago| Platform:

Apply

Skills Required

support chat communication crm

Work Mode

Remote

Job Type

Full Time

Job Description

About The Role We are seeking an experienced and proactive Customer Support Executive to handle chat-based communication with leads and customers. Your primary focus will be on resolving post-sales queries and supporting lead conversion by offering timely and helpful assistance. Key Responsibilities Respond to customer queries via chat/email in a clear and professional manner Assist leads by answering product-related questions and guiding them through their decision-making process Follow up with interested leads and encourage conversions through excellent support Coordinate internally to ensure customer issues are resolved quickly and effectively Maintain accurate records of all interactions using CRM tools Support lead conversion efforts with a customer-first approach Requirements 1–5 years of experience in customer support, chat support, or similar roles Excellent written communication skills in English Strong problem-solving skills and a customer-centric mindset Familiarity with CRM tools (preferred) Ability to work independently and meet deadlines What We Offer Fully remote work environment Fixed salary plus performance-based incentives Opportunity to grow within a dynamic and supportive team Skills: chat support,problem-solving,decision-making,communication skills,communication,chat,customer,customer support,crm tools,crm Show more Show less

More Jobs at IndianAppGuy Tech PVT LTD

Customer Support Executive

Bengaluru, Karnataka, India

5.0 - 5.0 yrs

Salary: Not disclosed

Search Engine Optimization (SEO) Internship in Bangalore

bengaluru, karnataka, india

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IndianAppGuy Tech PVT LTD

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support Executive