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Customer Support Executive

Customer Support Executive

Tech Mahindra

1 - 5 years

3 - 5 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

Excellent Communication In English International Voice Process US Process Solving Queries Telecom Billing Voice Process Rotational Shifts Aht CSAT Customer Handling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilites : Provide customer support via VOICE for international customers. Resolve customer queries and requests. Manage customer expectations and ensure customer satisfaction. Respond to customer inquiries. Regularly review customer feedback and take measures to improve customer service. Preferred candidate profile: Minimum 6-12months of experience in International is mandatory. Must be Immediate Joiner Ready to Relocate Perks and benefits: Both side cab , Loyalty bonus, Salary best in the industry 5 days working. If interested than send your updated resume on: Karan.sehgal1@techmahindra.com or Reach at - +91 9354359873

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www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

1495 Jobs

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CP Gurnani

Managing Director & CEO
Vivek Agarwal

Global Head - Strategy and Marketing
Rohit Anand

Chief Financial Officer

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