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Customer Support Executive

0 - 5 years

3 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Chandarani Email ID : Chandarani.khot@transcom.com Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

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Team Vertex Cosmos
Team Vertex Cosmos

Technology

Innovate City

150 Employees

33 Jobs

    Key People

  • Anna Johnson

    CEO
  • Mark Smith

    CTO

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