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Policybazaar
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Customer Support Executive

Customer Support Executive

Policybazaar

0 - 5 years

2 - 4 Lacs

gurugram

Posted:Just now| Platform:

Apply

Skills Required

fluent english blended process customer support customer service spoken english cse communicative english solving queries customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgently Hiring for Customer Service

Contact Person - HR Shivangi

Interested candidates can share their resume to 9717060231

Location: Gurugram

Role & responsibilities

What would be the roles and responsibilities

Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Keeping a Record of the Customers
Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate

Should be Confident & Dynamic.
Should have a bent towards Sales.
Excellent interpersonal and listening skills
Good persuasion skill.

Interested candidates can share their resume to shivangibhardwaj@policybazaar.com or whatsapp to 9717060231

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