Customer Support Executive

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

At Payrupya, we are redefining the way financial services are delivered across India by providing accessible, reliable, and secure digital financial solutions. Our core services include AEPS, mobile/DTH recharge, utility bill payments, PAN card applications, domestic travel bookings, and various digital payment solutions. Our technology-driven platform empowers local retailers and emerging entrepreneurs to serve their communities better, bridging the gap between urban innovation and rural accessibility. With a strong focus on financial inclusion, we are dedicated to building a cashless and connected India through seamless solutions.


Role Description

This is a full-time on-site role located in Jaipur for a Customer Support Executive. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, and ensuring customer satisfaction. The role involves providing technical support, resolving issues promptly, and maintaining a high standard of customer service.


Key Responsibilities:

  • Handle inbound and outbound customer calls/emails/chats
  • Resolve customer complaints and provide appropriate solutions
  • Maintain accurate records of interactions
  • Follow up to ensure resolution and customer satisfaction


Requirements:

  • Basic communication skills (Hindi and English)
  • Basic computer knowledge
  • Ability to handle pressure and multitask
  • Prior customer service experience is a plus


  • 📩 Apply now to join our customer experience team.
  • You can drop your cv at

    hr@payrupya.in

  • Contact us : 9950207766


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