Customer Support Executive

0 years

2 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Support Executive (Software & Accounting)

Company: Torero Softwares Ltd
Location: Lower Parel (East), Mumbai (10 mins walk from station)
Job Type: Full-Time | On-site
Working Days: Monday to Saturday
Timing: 10:00 AM – 7:00 PM

Job Summary

Torero Softwares Ltd is hiring a Customer Support Executive to assist and guide customers using our Business ERP Software. You will support clients with software usage, accounting entries, billing, GST queries, and remote troubleshooting. Training will be provided.

Key Responsibilities

  • Handle customer calls and resolve software/accounting/GST queries
  • Provide remote support via AnyDesk / UltraViewer
  • Guide customers step-by-step on using the ERP software
  • Troubleshoot software and basic accounting-related issues
  • Log issues and ensure complete resolution

Requirements

  • Basic accounting knowledge
  • Good communication skills (Hindi/English)
  • Ability to troubleshoot on computer
  • Experience with accounting or billing software is a plus
  • Customer support experience preferred
  • Freshers with accounting knowledge can apply

What We Offer

  • Full training on software, accounting & GST
  • Stable job with long-term growth
  • Friendly and supportive work culture
  • Skill development in ERP and customer handling

How to Apply: Send your resume via WhatsApp: 9702074236

Keywords: Customer Support, Software Support, Accounting Support, Application Support, ERP Support, GST Support, Billing Software, Technical Support, Customer Service.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹19,500.00 per month

Benefits:

  • Commuter assistance

Work Location: In person

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