Job
Description
Join our customer support team! We’re looking for friendly, fast learners who can assist customers through voice and chat. If you have a passion for solving problems and delivering great service, this job is for you! What You’ll Do Help customers with product info, orders, tracking, returns, and more Resolve complaints quickly and professionally Ensure customer satisfaction in every interaction Work on both voice and chat support What We’re Looking For 12th pass / Graduate – Any stream Good English communication skills Typing speed – Decent and accurate A positive attitude and willingness to learn Problem-solving mindset Experience in chat and voice support is a plus, but freshers are welcome! We Also Welcome Applications From Customer Care Executive, Customer Support Representative, Support Specialist, or anyone with similar experience Full-time experienced (0-0.6)/ Freshers can also apply English (required) Roles And Responsibilities Provide accurate information about products, services, pricing, and promotions. Assist customers with order placement, tracking, cancellations, and returns. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Requirements 12th/any Graduate Good Communication Skills Preferred Good typing speed. Positive attitude towards customer handling Problem solving skills Experience Required Min 6 Months And Above. Prefer candidate who has a chat and voice support experience. We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist Exp- fresher - 1 year Skills: problem-solving mindset,customer support,positive attitude,customer,decent and accurate typing speed,organization,good english communication skills Show more Show less
